[Hiring] Senior Revenue Enablement Manager @UserTesting

Role Description

We’re looking for a Senior Enablement Manager to own how our GTM teams execute the later stages of the deal cycle and manage the full customer relationship—from delivering compelling demos and navigating pricing and negotiations to driving successful renewals, QBRs, upsell, and expansion conversations.

This is a highly visible role for an experienced GTM professional who can combine strategic thinking with hands-on execution. You’ll bring first-hand customer-facing experience and a strong point of view on what drives effective deal execution and customer management. You’ll use that expertise to identify performance opportunities and build practical enablement programs that improve how Sales, Solution Consulting, and Customer Success teams work with customers.

As a senior member of the Enablement team, you’ll partner closely with GTM leaders, use field and performance insights to prioritize enablement needs, and influence how we build skills across the organization. You’ll also bring an AI mindset to how you work, stay connected to our GTM technology and processes, and contribute to broader enablement priorities. Your approach will be practical and engaging, with an emphasis on live learning, role-play, peer practice, and coaching that teams can immediately put into action.

Responsibilities

• Own enablement across critical deal and customer moments.
• Develop and drive enablement strategies for demos, pricing, and negotiation.
• Strengthen customer lifecycle execution.
• Drive stronger renewals, QBRs, and expansion motions.
• Use field insights to improve GTM performance.
• Lead relevant, scalable product and GTM enablement.
• Advance an AI-enabled approach to GTM.
• Influence the broader Enablement strategy.

Qualifications

• 3–5 years of relevant experience in Sales, Customer Success, Solution Consulting, Enablement, or a similar GTM role.
• Hands-on experience with critical deal motions, including customer demos, negotiation, and pricing conversations.
• Strong understanding of the customer lifecycle, including mutual action plans, QBRs, renewals, upsell, and expansion motions.
• Demonstrated ability to identify performance needs and build enablement solutions.
• Strong facilitation, coaching, and content-development skills.
• A practical AI mindset and strong technology fluency.
• Strong cross-functional communication and influence skills.

Requirements

• Don’t meet every single requirement but excited about the role? We encourage you to apply.
• Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications.
• Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.

Application Process

• Meet with a Recruiter
• Meet the Hiring Manager
• Participate in a Panel Interview
• Final Interview (if applicable)
• Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [email protected].

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.