[Hiring] Senior Plan Manager @Voya Financial

Role Description

As a Plan Manager, you will play a key role in supporting some of our largest and most complex retirement plan sponsors. In this client-facing position, you will:

• Build and strengthen relationships.
• Deliver exceptional service.
• Help drive client satisfaction and retention.
• Collaborate across multiple business areas to resolve complex issues.
• Improve processes and support the long-term success of our clients and their participants.

This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced financial services environment.

Qualifications

• High School Diploma or GED.
• 5+ years of experience in the financial services industry.
• Demonstrated customer service experience and relationship management skills.
• Experience managing complex, sensitive, or at-risk client relationships.
• Strong verbal and written communication skills.
• Ability to collaborate effectively across multiple functions and teams.

Requirements

• Bachelor's degree in Business Administration or a related field, or equivalent combination of education and experience (preferred).
• Experience managing corporate retirement plans (preferred).
• Knowledge of retirement plan administration and recordkeeping operations (preferred).

Benefits

• Health, dental, vision and life insurance plans.
• 401(k) Savings plan – with generous company matching contributions (up to 6%).
• Voya Retirement Plan – employer paid cash balance retirement plan (4%).
• Tuition reimbursement up to $5,250/year.
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year.

Compensation Pay Disclosure

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed:

$63,470 - $105,800 USD

Actual compensation offered may vary based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations.