[Hiring] Senior Agency Management Specialist @Selective Insurance Company of America

Role Description

Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective’s initiatives, products, policies, procedures and services. Conducts training and trains and mentor AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

• Develop a profitable agency force that is familiar with Selective’s initiatives, products, policies, procedures and services.
• Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
• Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company’s initiatives, procedures and policies.
• Develop professional working relationship with agent, regional underwriting and claim teams, and corporate departments.
• Conduct underwriting, sales and information technology training for agents and their staff.
• Keeps two-way communication between agent and company continuously open and viable; and encourage agent usage of all Selective systems including CLAS, PLUS and eSelect.
• Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly.
• Stays alert for and advise company of any industry information, new ideas, products or any changes in other carrier philosophies that could positively or adversely affect Selective.
• Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team.
• Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time.

Qualifications

• Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals.
• This role is for a seasoned AMS with proven track record.
• Demonstrated superior communication, negotiation & presentation skills.
• Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location.
• Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software).
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Requirements

• College degree preferred with 6+ years underwriting, marketing or field underwriting experience.
• The following experience is also preferred: 4 years Agency Management, rating.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.