[Hiring] Senior Account Manager @Kobie Marketing

Role Description

As Sr. Account Manager, you'll run day-to-day operations across one or more of Kobie's retail accounts, own client communication and coordination, and rally cross-functional teams to deliver on every commitment. This is where great Client Services careers are built.

• Be the client's primary contact for program management, with proactive communication and a planning cadence they can count on.
• Turn account plans and roadmaps into delivered work, on time and with excellence, and keep every commitment visible.
• Manage program configuration such as earn rules and logic, and support offer planning, measurement, and reporting.
• Guide Kobie and client teams across workstreams, set clear expectations, and follow through until the work lands.
• Spot risk, shifting priorities, and unmet needs, and raise them before they become issues.
• Track contract milestones and support accurate, on-time billing.

Qualifications

• 5+ years in marketing, loyalty, or account management, ideally client-facing.
• Proven ability to juggle multiple accounts and priorities without losing the detail.
• Technical acumen: you understand how platforms fit into a martech ecosystem and how features bring marketing ideas to life.
• Clear, confident written and verbal communication.
• Foundational financial and data analysis skills.
• Bachelor's degree in marketing or a related field.
• Ability to travel up to 15%.

Requirements

• Retail industry experience.
• SaaS or loyalty platform experience, plus CRM and promotional marketing.
• Familiarity with tools like Jira, Workfront, and Google Analytics.

Benefits

• Flexible Time Off to recharge when needed.
• Nine Company-Wide Holidays.
• A diverse suite of benefits prioritizing your growth, development, and personal well-being.

Company Description

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands.

• We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.
• We celebrate and embrace diversity at Kobie.
• Employment at Kobie is based solely on an individual's merit and qualifications.
• We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day.