[Hiring] Senior Account Manager @Avomind

Role Description

Our client is looking for an experienced Senior Account Manager to manage and grow their portfolio of education-agent partners across Indonesia. This is a commercially focused B2B/channel account management role, with the primary objective of:

• Strengthening existing agent relationships
• Increasing student recruitment
• Identifying opportunities to grow our client's presence in the Indonesian market

You will act as a key commercial partner to education agents, positioning our client's portfolio as a provider of choice for international higher education programmes. The role is approximately:

• 60–70% account management and partner development ("farming")
• 30–40% new business development ("hunting")

This is an ideal opportunity for someone who enjoys both nurturing strategic relationships and developing new commercial opportunities. You will work independently as part of a wider Southeast Asia team and report to the Associate Recruitment Director, Southeast Asia.

Qualifications

• 6+ years of relevant professional experience, preferably in account management, B2B sales, channel sales, business development or partner management
• Strong, hands-on experience managing a substantial portfolio of education agents, ideally 20+ active partners or a portfolio of major/master agents with multiple branches
• Proven experience developing and maintaining relationships with Indonesian education agents
• A strong understanding of the international student recruitment ecosystem and education-agent model
• Experience managing both strategic/key accounts and smaller partner agencies
• A demonstrable track record of achieving commercial or student recruitment targets
• Strong business development skills, including lead generation, cold calling and new-agent acquisition
• A consultative, customer-focused approach to relationship and account management
• Strong commercial awareness and the ability to identify partner growth opportunities and manage account risks
• Excellent communication and presentation skills, with strong written and spoken English
• Strong organisational skills, attention to detail and the ability to manage multiple priorities independently
• Willingness and ability to travel regularly across Indonesia to meet agents and attend recruitment and industry events

Requirements

• Own and develop a portfolio of education-agent partners across Indonesia, including both strategic/master agents and smaller boutique agencies
• Build strong, long-term relationships with key decision-makers and act as a trusted commercial partner
• Develop and execute account plans to grow student recruitment and partner performance
• Identify opportunities to increase the productivity, engagement and contribution of existing partners
• Monitor partner performance, identify risks and implement appropriate actions to maintain and grow accounts
• Ensure partners understand and adhere to relevant processes, service-level expectations and our client's requirements
• Provide high-quality product, process and sales training to agent partners
• Identify, approach and onboard new education-agent partners across Indonesia
• Manage the sales pipeline from lead generation through to conversion and activation
• Build and maintain a strong network of prospective and existing agents
• Achieve agreed student recruitment and revenue/value targets
• Identify market trends, customer needs and emerging opportunities to support student recruitment growth
• Work closely with product sales and marketing teams to develop and execute effective market strategies
• Represent our client and its brands at exhibitions, recruitment fairs, agent events and other industry activities

Market & Competitor Intelligence

• Monitor competitor activity and developments within the international education market
• Share insights on market trends, competitor positioning and agent/customer behaviour
• Identify opportunities and risks within the Indonesian market and provide recommendations to the wider team