[Hiring] Senior Account Manager @Fetch

Role Description

The Senior Account Manager, Emerging Verticals leads client relationships and engagements, ensuring deliverables align with client needs to drive retention and growth. This role is client-facing and contributes directly to revenue through individual and pod quota ownership.

In this role, you will:

• Develop and contribute to campaigns.
• Build relationships and develop expertise in Fetch’s offerings.
• Apply tools and workflows to improve accuracy and efficiency in client delivery.
• Leverage AI-enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Qualifications

• 5+ years of experience in account management, partnerships, sales support, or a related field.
• Direct industry experience in digital media, advertising, or consumer data.
• Experience supporting renewals, upsells, and client growth conversations.
• Strong organizational and execution skills with the ability to manage multiple priorities.
• Experience analyzing campaign data and presenting insights to clients or internal stakeholders to drive business outcomes.
• Strong communication and collaboration skills.
• Comfort working in dynamic or evolving environments.
• Bachelor’s degree or equivalent combination of education and experience.

Requirements

• Own individual revenue targets and contribute to pod revenue goals.
• Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
• Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team.
• Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
• Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported.
• Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests.
• Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager.
• Independently manage the onboarding of new clients and brands, campaign setup, and coordinating materials, ensuring partnerships launch smoothly and expectations are met from the start.
• Utilize AI-enabled platforms to ensure precision and efficiency.
• Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors.
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks.
• Collaborate closely with your sales counterpart to drive upsells and expand Fetch’s share of partner budgets using data and trend analysis.
• Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
• Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities.
• Translate data and performance trends into clear, actionable recommendations for clients.
• Independently prepare and deliver client presentations and reviews, including QBRs, using AI to translate complex data into clear insights with visual narratives that drive strategic action.
• Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant.
• Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.

Benefits

• Competitive compensation packages including base, equity, and benefits.
• Base salary range for this position: $95,000 - $113,150.
• On-target earnings range for this position: $114,000 - $135,000.