[Hiring] Senior Account Manager @Semtech

Role Description

• As key account manager to build winning strategy for key accounts.
• Able to integrate the industrial perspective through key accounts and set up winning strategy for markets accordingly.
• Account management:
  • Includes account development plan, business strategy, key DIN/DWIN goal, critical issue escalation and close-loop tactical execution.
  • Initiate customer product road, set up executive appointment, manage forecast and backlog related business planning.
• Account maintenance: Require updates at least once a quarter to update customer’s roadmap, org-chart, contacts, challenges, revenue projection and competitor’s progress.
• Manage communication:
  • Communicate customer expectation and requirement crystal clear back to internal marketing and engineering team.
  • Collect feedback from internal stakeholders and send proper approval back to set accurate customer expectation.
• Team alignment:
  • Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue.
  • Help the organization to innovate and develop new business models based on customer needs and requirements.
• Project management:
  • Work as a driver, deal critical issue escalation and close-loop tactical execution.
  • Identify impacts, critical path and challenges, could take full use of resources and lead to win.
• Business operation:
  • Working closely with operations to ensure quality and profitability in delivery by securing contract fulfillment, including the delivery of services, is the sponsor of customer projects.
• Customer relationship setup: Building relationships with working level and senior customer executives to achieve "trusted partner" status and address the entire business needs of the customers.

Qualifications

• Over 8 years working experience in semiconductor products promotion, experience of signal integrity products preferred.
• Over 5 years working experience for key accounts like Accelink, HG, Coherent and Credo preferred.
• Good vertical working experience are preferred, like to have good relationship with end customers Alibaba, Byte Dance, Tencent and others.
• Strong learning ability to learn new technology and products.
• In-depth technical and application knowledge in optical module industry especially for Datacom & Telecommunication applications.
• Proven sales performance, ability to achieve DIN and DWIN in competitive market and considerable business operation experience.
• Excellent logical thinking and comprehension skills.
• Willing to take challenging assignments and capable of ability to work well under pressure.
• Strong focus on achieving results and operational excellence with good strategic thinking and teamwork.
• Positive, optimistic and responsive.
• Good communication, presentation and coordination skills.
• Fluent in Mandarin & English verbal and written communication.