[Hiring] Senior Account Manager @Digital

Role Description

We are seeking a Senior Account Manager (Full-time, Remote) to support the delivery of digital content and creative projects across a portfolio of global clients. This role focuses on managing client relationships, translating briefs into clear execution plans, and coordinating freelance talent to ensure smooth, high-quality delivery across multiple workstreams. You will act as a core operator within the client–talent ecosystem, ensuring alignment between clients, freelancers, and internal teams across fast-moving projects.

Responsibilities

• ACCOUNT MANAGEMENT & CLIENT COORDINATION
  • Manage day-to-day client relationships across assigned accounts.
  • Support onboarding and project setup for new engagements.
  • Translate client briefs into clear, structured deliverables.
  • Maintain proactive communication with clients and internal teams.
• DELIVERY COORDINATION (CREATIVE & CONTENT)
  • Coordinate delivery across multiple project types, including:
    • Social media content and campaign assets
    • Copywriting and editorial content
    • Digital creative (ads, banners, landing pages)
  • Track timelines, milestones, and delivery progress.
  • Ensure outputs meet agreed quality standards and deadlines.
  • Escalate risks or delivery issues where needed.
• WORKFLOW & OPERATIONS SUPPORT
  • Coordinate freelance talent across active projects.
  • Maintain structured workflows from brief to execution until delivery.
  • Ensure clarity and consistency in project briefs.
  • Support smooth day-to-day execution across accounts.

Requirements

• Previous experience in account management, client services, or project coordination.
• Background in digital marketing, content, or creative environments.
• Strong organisational and communication skills.
• Ability to manage multiple concurrent projects.
• Experience working with remote or freelance teams preferred.

NICE TO HAVE

• Experience in agencies, creative studios, or talent platforms.
• Exposure to social media or content production workflows.
• Familiarity with performance-driven digital campaigns.