[Hiring] Program Manager, Strategic Partnerships @RevolutionParts

Role Description

RevolutionParts is seeking an experienced Program Manager (Account Manager) to own the end-to-end success of our largest and most strategic OEM and Auto Group partnerships. Operating as the general manager of assigned partner programs, the Program Manager is accountable for overall business performance, including:

• Revenue growth
• Profitability
• Operational excellence
• Partner retention
• Contractual commitments

This role goes beyond traditional account management. The Program Manager proactively develops and executes program strategies, establishes business objectives, leads cross-functional initiatives, and drives accountability across internal and external teams to deliver measurable results.

The ideal candidate combines strong automotive industry knowledge, business and financial acumen, executive relationship management, and disciplined execution to maximize value for our partners and RevolutionParts.

At RevolutionParts, we expect team members to actively use modern tools — including AI-powered systems — to improve decision-making, productivity, and quality of work. This includes:

• Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving
• Exercising strong judgment around data privacy, accuracy, and ethical use
• Continuously learning and adapting as AI capabilities evolve
• Proven examples of using AI to improve outcomes in prior roles is expected

Qualifications

• 5-7+ years of experience in strategic account management, enterprise program management, customer success, or related business leadership roles
• Strong automotive industry experience, preferably working with OEMs, large dealer groups, and automotive parts and accessories programs
• Proven experience owning complex partner programs, driving revenue growth, and delivering measurable business results
• Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive execution without direct reporting authority
• Strong financial acumen, including business planning, forecasting, performance analysis, and commercial negotiations
• Experience managing executive relationships, contractual commitments, strategic partnerships, and renewals
• Knowledge of eCommerce, digital marketing, marketplaces, and automotive aftersales operations
• Excellent analytical, organizational, problem-solving, communication, and presentation skills
• Proficiency with CRM systems, Excel/Google Sheets, PowerPoint/Google Slides, and program management tools
• Bachelor's degree or equivalent professional experience

Requirements

• Own assigned OEM and Auto Group programs from onboarding through growth, optimization, renewal, and expansion
• Develop and execute annual business plans, including strategic priorities, financial objectives, operational KPIs, and growth initiatives
• Maintain accountability for overall program health, business performance, contractual commitments, and partner success
• Drive program GMV, revenue growth, profitability, and expansion opportunities across eCommerce and marketplace channels
• Own program forecasting, performance analysis, and financial planning in partnership with Finance and Analytics
• Identify growth opportunities, build business cases, and translate performance insights into actionable strategies
• Lead cross-functional initiatives involving Product, Engineering, Marketing, Operations, Support, and other internal teams
• Translate program objectives and partner requirements into actionable plans with clear owners, milestones, timelines, and measurable outcomes
• Drive execution, manage dependencies, proactively resolve risks, and ensure accountability for program deliverables and commitments
• Serve as the primary strategic advisor and relationship owner for OEM and Auto Group partners
• Lead executive business reviews, strategic planning, program governance, and ongoing performance discussions
• Manage partner expectations, proactively address business risks, and drive retention, renewals, and long-term partnership growth
• Monitor and improve critical operational KPIs, including dealer participation, order fulfillment, cancellations, customer experience, and program efficiency
• Identify operational gaps and lead cross-functional improvement initiatives
• Oversee new program launches, integrations, channel expansions, and contractual deliverables
• Own program performance reporting, dashboards, business reviews, and communication of results against established targets
• Leverage data and market insights to identify trends, prioritize opportunities, and recommend strategic and operational improvements
• Maintain consistent program governance, stakeholder communications, action tracking, and timely escalation of risks

Benefits

• Comprehensive employment package including competitive compensation
• Career development opportunities
• Benefits
• 401K match
• Parental leave
• Many more valuable perks

Company Description

RevolutionParts is an Equal Opportunity Employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, gender identity or expression, sexual identity, sexual orientation, age, marital status, family status, genetic information, veteran status, or disability status.

Please Note: You will only receive correspondence through the Gem ATS or from a @revolutionparts.com email address. If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication.