[Hiring] Platinum Account Specialist @Henry Schein

Role Description

This position is responsible for providing exceptional internal and external support to a portfolio of Integrated Delivery Networks (IDNs) and other enterprise level accounts. This role requires a deep understanding of customer needs, strong relationship management skills, and the ability to collaborate across various departments to deliver tailored solutions and drive customer satisfaction.

Qualifications

• Knowledge of GPO cost and pricing structures is highly desirable.
• Strong attention to detail with the ability to effectively manage multiple priorities.
• Ability to work independently with a proactive self-starter attitude.
• Proficiency with data analysis software and tools to generate reports and interpret data effectively.

Requirements

• Serve as the primary point of contact for IDN/large accounts’ chargeback contract and end user pricing needs.
• Partner with supplier and group purchasing organizations (GPO) to drive contract compliance and system level contract parity for all locations that are members of IDNs and/or enterprise level accounts.
• Conduct comprehensive analysis of price change notifications (PCN), ensuring accuracy and clarity in communication.
• Evaluate and verify pricing accuracy and compliance with contractual agreements.
• Provide detailed reports and insights to both internal teams and external customers, and effective implementation of price changes.
• Perform various audits to ensure pricing integrity, accuracy of customer information, GPO/manufacturer roster, new account contract access and contract gap analysis.
• Effectively prioritize and manage a diverse range of responsibilities and customer needs in the GPO/IDN support role.
• Proactively monitor and analyze IDN account transactions to identify low or negative Gross Profit (GP) situations.
• Update and maintain GPO member ID and supplier account identifiers within Henry Schein system.
• Provide comprehensive support for contract renewals, Request for Proposals (RFPs), and customer GPO changes.
• Develop and deliver ad hoc reports and analysis in response to specific requests from internal teams or external stakeholders.

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• PTO [or sick leave if applicable]
• Paid Parental Leave
• Income Protection
• Work Life Assistance Program
• Flexible Spending Accounts
• Educational Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities

Company Description

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.