[Hiring] Manager, Renewals @Netwrix Corporation

Role Description

The Manager of Renewals leads and manages a team of Renewals Managers. As a people manager, you have primary responsibility for renewal execution, the development of your team, thought leadership on creative and profitable renewal processes and negotiations. You are tasked with coaching and developing a diverse and respected team that maintains sophisticated renewal practices, underscoring the Renewals organization as a center of excellence. In addition, you will effectively balance skills, language proficiency and resource allocation to best support demands.

As the Manager of Renewals, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide real-time feedback so that employees can reflect on your input immediately.

As the Manager of Renewals you will lead and mentor the team to advance their efficiency in data validation and renewal execution. You will coach the team on:

• Structuring complex renewals
• Renewals that span multiple business units
• Customer strategy and negotiation
• Navigating internal relationships to reach agreement amongst stakeholders

You must possess strong negotiation and selling skills and coach your team to consistently adhere to Renewals best practices to optimize team performance. The position is aligned and actively collaborates with Sales and regional Leadership to properly forecast and execute renewals with upsells and cross-sells. In addition, the position is responsible for maintaining knowledge of regional changes, requirements, and commercial nuances. A strong ability to collaborate is a must as you’ll partner with, but not limited to, Operations, legal and finance teams.

Key Responsibilities:

• Guide overall strategy for renewal execution within the region through strong executive partnership within sales.
• Properly lead, build, and maintain a rolling Renewals forecast quarter over quarter within SFDC.
• Act as the point of escalation for Renewal Commercials internally and externally.
• Facilitate and communicate Renewal practices and processes to regional stakeholders and their respective teams.
• Analyze and execute on people portfolio strategies in partnership with the Data and Insights team.
• Operational excellence is a must as you lead from the front with accurate forecasting and execution within SFDC.

The Netwrix mission is to create raving fans along the customer journey. If you are motivated by a mission, passionate about renewals, filled with grit & curiosity and ultimately a kind human being, YOU belong on our team.

Qualifications

• Experience in a customer-facing role with the ability to influence different stakeholders using strong relationship and communication skills.
• Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals.
• Ability to work across differing technology platforms.
• Excellent organizational and prioritization skills.
• Communicate clearly both orally and in written form and proven ability to build strong relationships.
• Bachelor’s Degree or equivalent comparable experience.

Benefits

• Competitive Health Benefits
• Continuous Learning and Development Opportunities
• Team-Oriented, Collaborative, and Innovative Work Environment
• Regular Company Town Halls to Keep You Informed
• Opportunities for Career Growth and Advancement

Company Description

At Netwrix, our values guide every action:

• Next-Level Customer Focus: Customers first, always. We listen, protect, and go the extra mile—because their success is our mission.
• Excellence: We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
• Transparent Ownership: We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
• Winning with Clear Thinking: We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
• Relentless Innovation: We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
• Industry-Leading Expertise: We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
• eXceptional Together: We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.