[Hiring] Manager, Account Management @CVS Health

Role Description

As a Health Plan Manager, Account Management you will be client facing and work directly with key client contacts. Your role is an integral part of the overall account services team that owns the client relationship and delivers client satisfaction. You will demonstrate a high level of accountability through the execution of timely, accurate, and reliable interaction with the client. Interactions include:

• Email
• Client calls
• Video conference
• In-person meetings

The Health Plan Manager, Account Management owns the hiring, training, and development for a team of Account Managers and Sr. Account Managers. Using your deep knowledge of the PBM and CVS Health, you will provide guidance and mentorship support to your direct reports, driving the overall improvement in skill sets and career development for your team members.

You will work cross functionally with internal leaders in the organization to drive outstanding client satisfaction and identify best practices, ensuring project focus is on the most important initiatives that will provide the best in class value to our customers.

Qualifications

• Microsoft applications (Excel, PowerPoint, Word, Outlook, Teams)
• Advanced understanding of CVS Health, PBM and Health Plan market segments
• Excellent written and verbal communication skills both virtually and in person

Requirements

• A minimum of 5 years of work experience
• Travel up to 25% of the time, including flights, overnight stays, local travel, short-notice travel, and other travel the Company deems necessary.

Preferred Qualifications

• 3 or more years of experience in Healthcare or in an Account Management role

Education

• Bachelors degree or equivalent experience required

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Company Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.