[Hiring] Lead Account Manager - North America Markets @cloud software group

Role Description

The Account Manager is a critical role within our organization, primarily responsible for managing and renewing existing customer contracts within assigned Named Accounts. The core focus of this position is to ensure successful co-terming of all extension events, aligning with the customer's strategy. While uplifts are expected, they will likely be moderate and guided by leadership directives.

• Renewal Management: Lead the renewal process for all assigned accounts, ensuring timely and successful contract renewals.
• Co-Terming: Strategically align renewal dates with the customer's beachhead.
• Relationship Management:
  • Establish new and maintain existing VP and above relationships at multiple levels; EUC, Networking, Security & C-Suite.
  • Continuous interaction with the above, assuring Citrix and customer vision and strategy are well understood.
  • Including annual Executive Briefing Events.
  • Including customer executives (VP & above) attending regional executive level events.
• Upsell Opportunities: Identify and pursue potential upsell opportunities within existing accounts, in alignment with leadership guidance.
• Negotiation: Skillfully negotiate contract terms and pricing to achieve mutually beneficial outcomes for both the company and the customer.
• Partner Management: Willingness to effectively and proactively partner with strategic partners.

Qualifications

• Experience: Minimum of 3 years of experience in sales and negotiation, preferably within a B2B environment.
• Communication: Excellent verbal and written communication skills, with the ability to clearly articulate value propositions and negotiate effectively.
• Relationship Building: Proven ability to build and maintain strong relationships with customers and internal stakeholders.
• Business Acumen: Strong understanding of business drivers and the ability to align solutions with customer needs.
• Results Orientation: Demonstrated track record of achieving and exceeding sales targets and renewal goals.

Compensation

Compensation for this role will be based on a base salary plus annual bonus (Corporate Incentive Plan or CIP).

Benefits

Cloud Software Group offers a dynamic and rewarding work environment, with opportunities for professional growth and development. We are committed to fostering a culture of innovation and collaboration, and we provide our employees with the resources and support they need to succeed.

Join Us

If you are passionate about customer success and looking for a challenging and rewarding career opportunity, we encourage you to apply.