[Hiring] Key Account Manager @Covetrus

Role Description

We're looking for a commercially minded Account Manager to develop key online customer relationships and deliver growth through innovative products, services and data-driven insights.

• Grow, support and develop key e-commerce customers in the UK.
• Accountable for delivering short, medium and long-term plans that drive new account acquisition, growth, profitability and retention.
• Manage both the day-to-day operational aspects of e-commerce accounts and work with customers to identify, develop and launch new products and ranges.
• Proven experience managing and growing e-commerce customers.
• Strong understanding of online purchasing patterns, range optimisation and commercial performance.
• Detailed analytical skills and cross-functional working with key internal and external stakeholders.
• Develop compliance across the Covetrus portfolio of products and services.

Qualifications

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).
• Proven experience of working with e-commerce accounts.
• Proven experience in account management or business development.
• Strong understanding of the veterinary industry, its stakeholders, and emerging trends.
• Excellent communication and interpersonal skills.
• Demonstrated ability to think strategically and identify growth opportunities.
• Analytical mindset with the ability to analyse market data.
• Self-motivated and results-oriented.
• Ability to work independently as well as collaboratively.
• Willingness to travel to industry events, conferences, and key account locations as required.

Requirements

• Develop and implement strategic account plans for key e-commerce customers.
• Translate the company vision into strategic initiatives and joint business plans.
• Identify growth opportunities within existing accounts and propose innovative solutions.
• Win new e-commerce accounts and support their onboarding and development.
• Manage the day-to-day operational aspects of e-commerce accounts.
• Monitor account performance, resolve issues and optimise trading.
• Lead new line & range development for e-commerce customers.
• Negotiate terms, conditions and pricing.
• Achieve sales objectives and KPIs as defined with the Sales Director.
• Report monthly on performance v budget and provide regular reports to internal stakeholders.

Benefits

• Equal opportunity/affirmative action employer.
• All qualified applicants will receive consideration for employment without regard to protected characteristics.