[Hiring] Key Account Manager @Braeburn

Role Description

The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.

• Meet overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies.
• Deliver sales objectives and effectively educate on product acquisition, related payer policy, and reimbursement information.

The Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.

Specific Duties

• Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography.
• Demonstrate mastery of sales competencies:
• Business Acumen: Review, analyze and interpret reports/facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met.
• Scientific Knowledge: Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program.
• Customer Engagement: Engage with account personnel to prepare for sales calls, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, and conduct post-call analysis/next steps.
• Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products.
• Effectively manage and support accounts, ensuring product access and resolving/triaging reimbursement issues in compliance with Braeburn policies.
• Collaborate effectively with all Braeburn cross-functional partners.
• Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities.
• Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct.
• Exercise fiscal control of operational expenses.

Qualifications

• Bachelor’s degree (BS/BA) required. Advanced business degree a plus.
• 7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries.
• Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets.
• In-depth understanding of reimbursement/insurance coverage for physician-administered treatments.
• Proven product launch experience in a highly complicated and competitive environment.
• Experience selling specialty products, particularly physician-administered products such as implantable or injectable medication technologies in a healthcare setting.
• Ability to work autonomously to find new business opportunities.
• Valid driver’s license and in good standing.
• Experience in a start-up environment a plus.
• Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.

Skills

• Drive for results/strong sense of accountability and ownership.
• Strong work ethic and commitment to excellence.
• Ability to build strong relationships and effectively inform HCPs about Braeburn’s products.
• Strong attention to detail and follow-through.
• Ability to solve problems.
• Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in a range of payer environments.
• Strong Emotional Intelligence.
• Documented team-oriented collaboration skills.
• Strong ethical behavior and commitment to compliance.
• Demonstrated passion and empathy for improving Addiction/Mental Health patient care.
• Ability to thrive in a dynamic, accountable start-up environment.

Benefits

• Equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law.