[Hiring] International Benefits Consultant @Aon

Role Description

We’re hiring for an International Benefits Consultant to support our growing International Benefits team!

To support our growth in the UK and Ireland, we’re seeking a dedicated International Benefits Consultant to:

• Increase employee engagement and provide first-class customer service.
• Engage and educate our clients about their employee benefits via a wide range of communication methods.
• Secure new business from new and existing prospects/introducers, assisting in the delivery of NFP’s business plan and objectives for profitable growth.

Using these skills, you’ll be:

• Taking ownership of the client relationship – technical ownership and relationship ownership.
• Performing strategic reviews with large and key account clients.
• Building on the relationship with the client via one-on-one calls and touch points throughout the year.
• Understanding client aims and objectives, requirements as per IDD to ensure recommendations are suitable, particular to each country.
• Consistently working to broaden technical knowledge (exams, personal study etc.).
• Understanding the client’s global strategy and being able to find solutions to suit the clients' needs.
• Making suitable recommendations based on the client’s particular needs.
• Client servicing – respond promptly to client enquiries, in line with agreed levels of service (within 24 hours).
• Accurately peer review reports and email wording for account managers where applicable.
• Working with finance to generate invoices for clients and following on the fee discussion with the client.
• Understanding the client service agreement and prepare when needed.
• Maintaining a good relationship with sales, to be involved with the sales process and onboarding of clients.
• Building and maintaining a relationship with colleagues in the US, Canada, Ireland etc. as there will be an expectation to work as a team for the client.
• Confidently overseeing the account managers to carry out the administration work for the clients.
• Ensuring a professional standard is upheld when speaking with colleagues, clients, prospects, and any other 3rd parties.

Qualifications

• Bachelor’s degree (or equivalent experience) preferred.
• Significant experience in international employee benefits.
• Demonstrated experience managing senior client relationships.
• An extensive knowledge of technical details, such as country specifics, policy details and products such as multinational pooling.

Requirements

• Critical Thinking: ability to translate complex global needs into practical solutions.
• Client-Focused leadership, demonstrates ownership.
• Good Communication: clear, confident, and professional in both written and verbal communication.
• Organisation & Prioritisation: manages multiple priorities effectively in a fast-paced environment.
• Problem Solving & Innovation: proactively develops creative, client-centric solutions.

Benefits

• Working in a dynamic, fast-paced organisation in an exciting industry.
• The opportunity to do globally impactful work from day one.
• Learning from industry and business line specialists with decades of experience.
• A huge variety of projects to work on and challenges to solve.
• Our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being.
• A rich suite of employee benefits and out-of-work perks.