[Hiring] Head of Customer Success @Reteam

Role Description

As our first sales hire you will help us transition from founder led sales into a scalable & repeating sales process. Our emphasis is less on previous experience and more on your raw ability to excel in the areas listed below and your appetite for continuous growth & improvement.

We have built an excellent product & engineering machine and we now want to do the same on the go-to-market side.

• 🤓 You love becoming a product and domain expert. You sell consultative and teach prospects something at every touch point.
• 🔍 You pay a lot of attention to detail. You take pride in a clean sales pipeline. You obsess over sending perfect follow up emails on time.
• ⚡️ You move fast. You constantly find areas of improvement. You leverage tools/technology to allow our sales team to scale well.
• 👷‍♀️ You love building a sales process from the ground up.
• ⚙️ You are not only excited about closing deals, but also putting a repeatable process in place that will allow our go-to-market team to excel in future.
• 🎧 You treat sales as a listening exercise and continuously bring learnings about the market, our product, industry trends, etc. back to the overall company.
• 📊 You are analytical and good with numbers, you can model out scenarios without requiring the help of an analyst.

Qualifications

• 👨‍👨‍👧‍👧 You have experience hiring & leading a sales team
• 📢 You can tell Ashby's story in a way that resonates
• 🛰 You have experience selling complex products

Benefits

• You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible
• You get to sell a product that our prospects & customers are truly excited about
• Competitive compensation
• Top notch health insurance for you and your dependents with all premiums covered by us
• 401(k) matching if you're in the US