[Hiring] Director of Client Growth @Ansira

Role Description

The primary business owner. The Director is accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals.

Role Expectations (The Mandate)

• Client Journey Engagement: strengthens senior client relationships and ensures client understands the value Ansira delivers to their business.
• Commercial Ownership: drives weekly organic revenue growth; owns account plans, renewals & retention.
• Pipeline Generation: executes the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc.) on cadence.
• Forecast Discipline: ensures strict pipeline visibility, forecast accuracy & CRM hygiene.
• Business Review Narrative: owns the strategic executive story.
• Whitespace & Risk ID: proactively identifies growth opportunities & risks weekly.

Business Impact (The Commercial Why)

• Converts whitespace into closed-won revenue; secures renewals.
• Drives gross pipeline to hit portfolio targets.
• Mitigates account risk early to protect forecast.
• Ensures cross-functional teams deliver on commitments.

Decision Authority

• Owns:
  • Account strategy
  • Growth/whitespace planning & achievement of targets
  • Forecast accuracy
  • Business Review story development
  • Client understands value Ansira delivers
  • Coaching and development of team
• Escalates:
  • Margin risk
  • Pricing exceptions
  • Enterprise escalations
  • Major contract restructures