[Hiring] Director, Key Account Management - Automotive @DP World

Role Description

The Regional Director, Key Account Management – Automotive will be responsible for nurturing and growing relationships with our key clients across the globe. This role is pivotal to our organization's growth strategy, focusing on client retention, expansion, and delivering top-notch logistics solutions. The role supports all business verticals — Contract Logistics, Freight Forwarding, and Ports and Terminals.

Key Accountabilities:

• Develop and maintain strong relationships with key clients, understanding their business needs and challenges.
• Identify and develop relationships with key decision makers at all levels within an account.
• Account Growth and Expansion: Identify account growth and expansion opportunities, collaborating with internal teams in other regions to develop solutions.
• Responsible for customer in all regions, as well as leading the commercial coordination across DPW regions.
• Ensure that clients know all the services and capabilities our company can offer to meet their evolving logistics requirements.
• Own the development of and continuously update the customer regional account plan.
• Qualify and quantify potential growth opportunities.
• Understand the customer's business (strategically, operationally, financially).
• Understand the customer's buying process and identify all influences.
• Provide customers with proactive proposals to solve their challenges.
• Responsible for ensuring solution development, pricing, and negotiation efforts that best address customer needs.
• Track key account metrics and alert internal stakeholders of any performance or cost to serve requirements.
• Maintain an up-to-date pipeline of current and future opportunities.
• Assist with high severity requests or issue escalations as needed.
• Coordinate the involvement of company personnel to meet account performance objectives and customers' expectations.
• Plan, schedule and facilitate Quarterly Business Reviews with assigned accounts.

Qualifications

• Degree or equivalent in business administration or transport/logistics.
• Proven track record of having consistently achieved on a sales quota at a relevant scale.
• Minimum >10 years’ experience within the transport, logistics or freight forwarding industry (or similar service industry) with focus on the assigned Industry Vertical.
• Significant sales experience.
• Experience and affinity with the Automotive Industry Vertical.
• Exposure to and working knowledge of all facets of contractual requirements.
• Strong communication skills - exceptional listener, clear communicator, and eloquent speaker.

Requirements

• Salary Range: $142,000 - $181,000 base.
• This information reflects the anticipated base salary range for this position based on current national data.
• Minimums and maximums may vary based on location.
• Individual pay is based on skills, experience and other relevant factors.
• This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Benefits

• Comprehensive benefits package including Health, Life, Voluntary Lifestyle and other benefits.
• Position may be eligible for either short-term incentives or sales compensation.