[Hiring] Concierge Account Manager @Centro.team

Role Description

We’re looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners. You’ll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.

Responsibilities

• Manage relationships with assigned creators and studios
• Oversee platform day-to-day operations (metadata, scheduling, images, compliance docs)
• Develop content strategies to improve performance and revenue
• Analyze data, identify trends, and prepare performance reports
• Ensure content complies with platform guidelines
• Collaborate with internal teams to resolve issues and share best practices

Requirements

• Highly organized, detail-oriented, and able to multitask
• Strong analytical and decision-making skills
• Proficient in Excel or Google Sheets
• Excellent written and verbal communication skills
• Fluent in English
• Experience in account management, client support, or content operations is a plus
• Passion for creator success and collaboration is key

Benefits

• Growth and development - opportunities to grow are endless, with support for your professional development
• High level of autonomy, ownership, and accountability
• No bureaucracy or micromanagement – we value autonomy and initiative
• Educational programs to expand your knowledge and skills
• Team-building activities and opportunities
• Paid holidays, vacation, and sick leave