[Hiring] Commercial Lines Account Manager @Superior Insurance Partners LLC

Role Description

You'll manage an established book of commercial lines accounts and be the person clients trust to get it right. In practice, that looks like:

• Problem solver. You're the first call for your book — proactive, responsive, and a step ahead of what clients need before they ask.
• Owning the work end to end. Renewals, quoting, endorsements, certificates, and coverage questions — you carry them from first touch to done.
• Going to bat with carriers. You work underwriters hard on your clients' behalf and know the coverage well enough to catch the gaps others miss.
• Keeping it clean. Accurate, current records in the agency management system — because good service starts with good information.
• Handling the day-to-day. Changes, cancellations, follow-ups, and all the moving pieces, so nothing slips.

Qualifications

• 3+ years servicing commercial lines accounts — you know the rhythm of a renewal cycle in your sleep.
• An active Property & Casualty license. This one's non-negotiable.
• Comfort in an agency management system — Applied Epic experience is a plus.
• Solid Microsoft Office skills.
• CIC, CISR, or similar designations are a bonus, not a barrier. We care more about how you work than the letters after your name.
• Self-motivated, tells it straight, and takes real pride in the work.

Requirements

• Fully remote location.
• Full-time position.
• Reports to agency leadership.

Benefits

• Close-knit, family-like culture built on mutual trust and respect.
• Focus on talent, not titles.
• Open communication and ownership of mistakes.
• Commitment to investing in people and communities served.