[Hiring] Clinical Partnerships Manager @Atomic HR

Role Description

This role sits at the intersection of customer success, account management, and inside sales. You'll support existing hospital and imaging-center partners, reactivate relationships that have gone quiet, help sites resolve student and placement issues, and open new opportunities for partners to host students or send their own employees through the program.

It's phone-first work: expect a mix of warm partner check-ins, the occasional difficult service-recovery call, outbound prospecting, and the detailed follow-through it takes to move an affiliation agreement or student placement to completion. Success looks like a portfolio where nothing falls through the cracks, dormant sites come back online, and new placement capacity keeps opening up.

• Manage a portfolio of relationships with hospitals, imaging centers, and healthcare organizations, from site-level managers up to divisional and senior leaders
• Run a consistent outreach cadence of calls, meetings, and personalized emails based on each partner's priority and activity level
• Lead partner check-ins that turn into decisions, making sure every commitment has a clear next step
• Support partners through student placements, upcoming cohorts, program questions, and relationship issues — including sensitive situations that need internal coordination
• Reactivate affiliated or previously engaged sites that aren't currently hosting students or sending employees into the program
• Develop new clinical-site relationships through outbound calls, referrals, and persistent multi-contact follow-up, and spot opportunities to expand existing partnerships into new locations, cohorts, or sponsored employees
• Keep contacts, notes, activities, and relationship statuses accurate in the internal platform, and give leadership a clean weekly view of partner health, pipeline movement, and risk

Qualifications

• Excellent spoken and written English with a confident, professional phone presence
• 3+ years in B2B inside sales, account management, customer success, partnership development, or a similar client-facing role
• A track record of owning relationships from first conversation through implementation and ongoing support
• Comfort with outbound calling, persistent follow-up, objection handling, and asking directly for the next step
• Strong organization, prioritization, and CRM discipline across a large portfolio
• Sound judgment in sensitive customer situations, including knowing when to escalate — and the initiative to work independently and communicate progress without being asked

Benefits

• Fully remote role, full-time, working U.S. business hours
• Compensation based on experience, location, and hiring arrangement
• Real ownership over a portfolio that directly determines the company's training capacity
• Room to grow within a fast-moving healthcare education company
• Direct, visible impact: your relationship-building shows up in placement capacity and program growth

Interview Process

• Application review (resume + short note on why you're a fit)
• Screening call with Atomic HR
• Hiring team interview (walkthrough of a relationship you grew or recovered through persistent follow-up)
• Final interview with company leadership → Offer