[Hiring] Client Solutions Advisor @CCC Intelligent Solutions

Role Description

We are seeking a motivated and knowledgeable Client Solutions Advisor to drive customer success and product adoption within repair facilities and dealerships. If you’re passionate about helping businesses improve efficiency and performance – especially in the collision and dealership space – we want to hear from you.

• Proactive client engagement: Provide regular onsite and remote support to assigned body shops and dealers.
• Training and onboarding: Deliver product education and drive adoption of new tools and updates.
• Territory growth: Identify new opportunities and support add-on product sales to boost revenue.
• Field expertise: Guide customers through best practices for using CCC’s electronic parts procurement solution.
• Data driven coaching: Use performance reporting to support customer success stories and improvements.
• Collaboration: Work cross functionally with sales and implementation teams to maximize value in your territory.

Qualifications

• College Degree Preferred
• 1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)
• Previous experience in territory management and B2B account management preferred
• Strong presentation, problem-solving, and communication skills
• Comfort with technology, MS Office, and CRM tools
• Willingness to travel extensively (75% overnight or more)

Requirements

• Deep Knowledge of collision repair and dealership operations
• Strong work ethic and energy
• Strategic thinker who acts with integrity and customer focus
• Confident decision maker and relationship builder
• Team oriented and adaptable in a fast-changing environment

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups