[Hiring] Client Relations - Research, Selling & Salesforce/HubSpot Manager @The Class Consulting Group

Role Description

The Class Consulting Group is looking for motivated and committed individuals to join our volunteer-driven teams.

• Conduct research in seeking business with potential NPO prospects & develop relationships with new NPO clients.
• Confirm current operations, understand key programs on identified prospects.
• Conduct follow-up calls, presentations, and meetings with NPO leads to explain more about CLASS and understand their organization's needs and potential fit with CLASS offerings.
• Maintain CRM (Client Relationship Management) Database on the leads.
• Receive feedback & references from clients after the project is delivered.
• Reach out to past CLASS clients to gauge the impact of CLASS's work and probe for potential follow-up projects and/or referrals.
• Seek repeat business by managing relationships with current & past clients.
• Represent CLASS at various Nonprofit Organizations related events.
• Develop custom code to implement and maintain the Salesforce/HubSpot configuration, schema, custom objects, and workflows across Sales Cloud instance, Salesforce Lightning, and core languages (Visual-force, Apex).
• Design and implement dashboards and tailor reports for other departments.
• Perform data maintenance to facilitate reporting and enhanced security.
• Maintain quality service by establishing and enforcing organization standards.
• Preserve assets by implementing disaster recovery and backup procedures and information security and control structures.
• Provide & facilitate on-job training to team members as & when required.

Qualifications

• Bachelor's degree in business, finance, or marketing with at least 5 years of experience in the field or a related area.
• 2+ years of experience on Salesforce implementation preferred.
• Strong communication and presentation skills.
• Knowledge of DevOps and Java.

Requirements

• Experience with Salesforce/HubSpot or any CRM database.
• Experience with inside and/or field sales a plus.
• Excellent Excel, PowerPoint, and Word skills.
• Good project management skills.
• Effectively communicate and make best use of interpersonal skills.
• Ability to work collaboratively and efficaciously as a team member.
• Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Identification of Customer Needs and Challenges, etc.

Commitment

• Minimum 1+ year of commitment for the unpaid / pro-bono position.
• Attend Weekly Meetings: Virtual [MS Teams]
• Time: Minimum 5 hours per week (excluding meeting time).

Benefits

• Leadership development opportunities.
• Networking opportunities.
• An opportunity to give back to the community.