[Hiring] Client Relations Representative @Stewart Title

Role Description

Stewart Insurance is seeking an energetic and service-driven client services representative who is passionate about building strong client relationships and delivering exceptional client experiences. This role is responsible for supporting and servicing our existing commercial insurance clients, proactively managing policy renewals, assisting with coverage changes, billing inquiries, and other service requests. The Client Services Representative works closely with our insurance advisors and carrier partners to ensure client needs are addressed promptly and professionally while maintaining accurate records and supporting client retention.

Job Responsibilities

• Supports transactions by assisting customers with various inquiries through well-established strong communication skills and relationship-based customer service.
• Looks for opportunities to deepen client relationships through anticipation of needs & education.
• Typically follows existing procedures to perform routine assignments and to solve standard problems.
• Analyzes basic information and standard practices to make decisions impacting work performed including helping businesses protect their operations, people, and assets.
• Individual contributor working with direct oversight in a fast-paced, team-oriented environment.
• Performs all other duties as assigned by management.

Qualifications

• Bachelor’s degree in relevant field preferred.
• General Lines Agent – Property & Casualty License preferred but not required.
• Property & Casualty insurance experience (commercial lines preferred).
• Established detail-orientation, organization, and multitasking skills.
• Strong account management and client service experience including renewals, policy servicing, and client follow-up.
• Proficiency with computer systems and CRM platforms.
• Typically requires 0-2 years of related work experience.

Benefits

• Competitive benefits package including a variety of health and wellness insurance options and programs.
• Paid time off.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts.