[Hiring] Client Manager Small Case @The Standard

Role Description

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Qualifications

• Bachelor’s degree or equivalent education and/or relevant experience
• Prefer 3-5 years of progressive work experience in:
  • Customer service
  • Employee benefits
  • Account management
  • Sales support
  • HR generalist duties
• Professional certification required: Life and Disability insurance license for resident state within assigned hub
• License must be obtained within 6 months of hire date and kept current by meeting all continuing education, payment and other state DOI requirements

Requirements

• Broad understanding of insurance contracts, statutes, tax regulations and underwriting guidelines
• Ability to summarize or paraphrase contract language, reports and other complex subjects using plain language in both written and verbal form
• Effective negotiation skills
• Independent decision-making ability
• Excellent interpersonal, time management and organizational skills
• Adaptability to changing priorities
• Exceptional collaborative aptitude and customer advocacy
• Demonstrated proficiency in writing, basic Excel and math skills
• Travel may be required based on role, assigned caseload and territory

Benefits

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including:
  • 11 holidays
  • 2 wellness days
  • 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach and opportunities for career growth and advancement
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

Salary Range

Base Salary Range: $66,000 - $111,750 + Incentive Compensation Plan

Positions will be posted for at least 5 days from original posting date.