[Hiring] Client Executive VP @bswift

Role Description

The Client Executive is responsible for building, fostering, and maintaining strong relationships with executive-level client and partner contacts. This role serves as a strategic advisor and trusted partner to clients, ensuring their benefits programs are executed successfully while maximizing the value delivered through bswift solutions.

The Client Executive works cross-functionally with Client Services, Data Analytics, Sales, and other internal teams to deliver exceptional service, drive client satisfaction, and identify opportunities for growth. Success in this role is measured through quarterly Net Promoter Score (NPS) results, client retention, and expansion, supporting bswift’s position as the preeminent benefits administration organization in the industry.

Qualifications

• Bachelor’s degree in Business, Human Resources, or a related field, or an equivalent combination of education and experience.
• 15+ years of client management experience with a demonstrated record of success.
• Proven experience managing executive-level client relationships within the employee benefits domain.
• Strong experience driving adoption of new products and services in a growth-oriented environment.
• In-depth knowledge of employee benefits programs, regulations, and industry trends.

Requirements

• Exceptional communication, negotiation, and presentation skills, with the ability to engage executive audiences.
• Strong strategic thinking and problem-solving capabilities to address complex client needs.
• Analytical skills with the ability to interpret data and make data-driven decisions.
• Ability to manage multiple client relationships simultaneously while maintaining high service standards.
• Proven ability to collaborate effectively with cross-functional teams.

Benefits

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Remote first, Office friendly environment!
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
• Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement.