[Hiring] Client Account Manager @Black & Veatch Family of Companies

Role Description

Drive new business growth with existing Tier 3 and 4 Accounts. Maintain relationships with accounts in a defined region or industry. Collaborate with BV offered solutions to solve client's challenges and needs. Engage Client Segment Director for more complex solutions and/or accounts. Set account strategies and guide proposal/project teams during pursuits. Be the voice of the client internally.

Key Responsibilities

• Lead client engagement activities from identification and opportunity creation to business capture.
• Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
• Account management (build & maintain client relationships; develop and follow sector-led key account plans).
• Generate and qualify sales and marketing leads.
• Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).
• Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.).
• Accountable for overall client satisfaction and conducting client satisfaction surveys.
• Full responsibilities for this position will vary by Sector or Region.
• Ability to grasp the deal; including margins, risks, terms & conditions, etc.
• Responsible for targeting and researching new client acquisition and expanding existing client base.

Management Responsibilities

• Individual Contributor

Preferred Qualifications

• 10+ years of experience in power, renewable or other related industries.
• Bachelor's degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted.
• Sales and BD Acumen.
• Education: Bachelor’s degree in business or engineering, related field or technical discipline.
• Customer Focus.
• Drives Result.
• Persuades.
• Business Insight.
• Strategic Mindset.

Minimum Qualifications

• Typically 10 years of experience within the EPC industry, including 3-5 years in sales or project execution. Minimum of 5 years of relevant experience required.
• Experience developing, maintaining and executing strategic sales plans.
• History of successful pursuits with complex buying processes.
• Firm understanding of competition and differentiators.
• Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
• Experience using Salesforce is preferred.
• B2B sales experience.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment/Physical Demands

• Office/Remote. Travel and various work environments required to achieve Sales goals.

Competencies

• Balances stakeholders.
• Builds networks.
• Business insight.
• Communicates effectively.
• Instills trust.
• Interpersonal savvy.

Salary Plan

• SAM: Sales

Job Grade

• 017