[Hiring] Bilingual Partner Impact Manager @OnMed

Role Description

As Partner Impact Manager, you own the day-to-day relationship for a portfolio of CareStation partners — setting shared goals at onboarding, tracking outcomes, and bringing field insight back into how OnMed builds and deploys.

Key Responsibilities

• Serve as the primary relationship holder for a portfolio of 20–25 CareStation partners.
• Guide partners through onboarding, embedding the CareStation into their broader community health strategy — not just installing it.
• At the start of each partnership, establish a clear, shared objective and mutually agreed goals appropriate to the partner's objectives and specifics — so success is defined up front.
• Ensure clear mutual understanding of roles and responsibilities during the duration of the program and hold OnMed and the partner accountable.
• Track and analyze partner-level outcomes data to spot what's working, what's stalling, and where to focus next.
• Run forward-looking, mission-grounded partner reviews — not backward-looking report-outs.
• Bring partner insight back into OnMed, shaping how the roadmap evolves to meet partner and community needs.
• Identify moments where a partner is ready to expand their commitment and help them build the case internally.
• Contribute to OnMed's broader impact narrative by documenting community outcomes across your portfolio.
• Must be a native-level Spanish speaker, both verbally and in writing to effectively communicate with our Puerto Rico-based partners.
• Perform other related role's responsibilities as assigned.

Qualifications

• Demonstrated ability to influence without authority — you move partners toward shared goals through trust and clarity, not hierarchy.
• Experience helping organizations translate mission into measurable outcomes.
• Comfort operating in complex, multi-stakeholder environments — health systems, government agencies, community organizations.
• Strong written and verbal communication — able to distill complexity for a C-suite audience and a community health worker in the same day.
• Genuine personal commitment to health equity and community access.
• Direct experience in community health, FQHCs, public health programs, or social determinants of health initiatives a plus.
• The confidence to hold a partnership — yourself and your partner alike — to a high bar, while deepening the relationship.
• Comfortable working in data and analytics tools to track partner health, surface trends, and back up recommendations with numbers, not just instinct.

Requirements

• Bachelor's degree required; degree in Public Health, Public Policy, Social Work, or a related field preferred.
• 5+ years in a client-facing or partner-facing role within community health outreach, nonprofit or public-health consulting, or social-impact strategy.
• Background in management consulting, nonprofit strategy, or impact investing with a client-facing component.
• Experience working with underserved communities in a professional capacity.
• You must be fluent in Spanish with professional-level verbal and writing skills.
• Role requires occasional travel up to 30-40% of time.

Benefits

• Competitive salary and benefits package, including unlimited PTO and paid holidays.
• The base salary for this role is up to $120,000 commensurate with the candidate's experience.

Company Description

OnMed's purpose is to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. With our innovative CareStation, we aim to become a key component in America’s public health infrastructure, providing a tech-enabled, AI-powered, human-delivered, hybrid care solution.