[Hiring] Associate Technical Account Manager @Sprinto

Role Description

An early career opportunity for 2026 B.Tech cybersecurity and MBA–ITBM graduates.

As a Technical Account Manager, you’ll guide customers from contract signature through setup, go-live, and their first audit milestone. You’ll work with founders, CTOs, and security teams; learn how a security and compliance platform works in practice; and build the judgment to keep a complex project moving. You’ll have experienced teammates and specialists to learn from as your ownership grows.

Where you'll leave your mark?

• Make the plan real: Understand the customer’s goals, systems, stakeholders, and deadlines. Turn them into milestones with clear owners.
• Guide the setup: Help customers connect their tools, activate controls, and align Sprinto to the frameworks they need.
• Keep people moving together: Lead progress conversations, write clear updates, and surface risks while there is still time to act.
• Own the next step when things get stuck: Bring in Product, Support, or Compliance with the right context, then follow through with the customer.
• Improve the journey: Notice recurring friction, document what works, and help make onboarding better for the customers who follow.

Success here means customers complete setup, reach value sooner, and trust Sprinto to help them make progress. As you grow, you’ll take on more customer journeys and more complex decisions.

Qualifications

• B.Tech background in cybersecurity or a related technical field with meaningful security exposure, or an MBA in Information Technology Business Management (ITBM).
• No graduation-year requirement; internships, projects, and early work experience all count.

Requirements

• Ability to explain a technical idea to someone who does not share your background.
• Organize an ambiguous problem into actions, owners, and deadlines.
• Learn quickly, ask good questions, and follow through.
• Write clearly and build trust with people working toward different priorities.
• General knowledge of cloud systems, SaaS integrations, APIs, SOC 2, or ISO 27001.
• No prior experience running SaaS onboarding, managing executives, or holding an advanced security certification required.

Benefits

• Work wherever you are: 100% remote work flexibility.
• Co-working, on the house: Generous annual allowance for co-working.
• We care about your learning: USD 1,000 annually to help you level up your skills.
• Unlimited leave: Reset when you need to.
• Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
• Workspace setup of your dreams: INR 35,000 to help you build a setup that works for you.

Inclusion & Diversity

At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

We're proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.