[Hiring] Accounts and Service Coordinator @Virtual Coworker

Role Description

• Manage Accounts Receivable, including invoicing and payment follow-ups.
• Process Accounts Payable, including reviewing and verifying vendor bills.
• Perform regular bank reconciliations and maintain accurate financial records.
• Monitor and manage the accounts inbox, ensuring timely responses and follow-up.
• Create, edit, assign, and monitor service work orders.
• Manage daily active work orders, including open order triage, updates, and sales forecasting.
• Respond promptly to customer enquiries through the service inbox and phone.
• Maintain exceptional customer service through professional communication.
• Utilize Google Workspace (Gmail, Sheets, Docs, Calendar) for reporting, documentation, and workflow management.
• Collaborate with internal teams to improve financial and service processes.
• Maintain high levels of accuracy, organization, and attention to detail in all tasks.

Company Description