[Hiring] Account Manager - Property & Casualty Insurance @TransUnion

Role Description

The Insurance Marketing Solutions team helps Property & Casualty carriers drive acquisition, cross-sell, and portfolio growth using TransUnion’s identity, audience, and measurement solutions. This role will report directly to the Sales Director.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Core Responsibilities

• Support day-to-day management of assigned P&C insurance carrier accounts, serving as a consistent client contact for routine questions, requests, follow-up, and issue resolution.
• Coordinate onboarding, implementation, campaign execution, and optimization, including direct mail and email programs, timelines, deliverables, and execution readiness.
• Partner with Analytics, Operations, Product, and other cross-functional teams to support audience strategy, performance tracking, reporting, optimization, and actionable client insights.
• Collaborate with Account Executives and senior account team members to support account planning, client priorities, renewals, retention, and growth, while identifying potential cross-sell and upsell opportunities.
• Prepare for QBRs, planning discussions, renewals, and expansion opportunities by documenting program performance, value delivered, action items, risks, and next steps.
• Maintain accurate program documentation and client communications while following insurance data governance, privacy, and regulatory requirements; limited travel of up to 20% may be required.

Qualifications

• 4–7+ years of experience in account management, client delivery, customer success, marketing operations, or a related client-facing role.
• Experience managing client programs, multiple workstreams, timelines, and stakeholders, with strong organizational and project coordination skills.
• Experience supporting direct marketing, campaign execution, data-driven marketing, or related solutions, with the ability to learn and apply complex products and processes.
• Strong client and business acumen, with the ability to identify customer needs, risks, and growth opportunities and communicate recommendations to the broader account team.
• Excellent problem-solving, written, and verbal communication skills, with the ability to collaborate effectively with Account Executives, internal cross-functional teams, clients, and external partners.
• Experience supporting Property & Casualty insurance carriers or other regulated financial services clients, including acquisition, cross-sell, retention, or portfolio growth programs (preferred).

Benefits

• Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
• Access to a legal plan, pet insurance, and travel accident coverage.
• Adoption assistance and fertility planning coverage, caregiver support, and up to 12 weeks of paid parental leave.
• 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Tuition reimbursement, flexible time off, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off.
• Access 24/7 support including professional therapy, coaching, and emotional well‑being programs.

Company Description

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.

We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.

We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.