[Hiring] Account Manager, Programmatic Retail @Dept

Role Description

As an Account Manager, Programmatic, you will support the execution and optimization of programmatic campaigns within our retail vertical. You’ll work closely with Account Leads, Coordinators, and cross-functional teams to deliver high-quality work, drive performance, and ensure strong client satisfaction. You bring a mix of strategic thinking, operational excellence, and a proactive, solutions-oriented mindset.

Job Responsibilities

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

Qualifications

• 2+ years of programmatic media experience, ideally across CTV, Display, and Video; exposure to Native, Audio, or OOH is a plus.
• Hands-on experience in retail marketplaces such as Amazon, Walmart, Target, or Best Buy.
• Proficiency in major DSPs (TTD & DV360 preferred) and familiarity with Ad Servers.
• Strong analytical, problem-solving, and communication skills.
• Experience training or guiding junior team members is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.

What Impresses Us

• Experience in supporting campaign management in Google Ads (GDA and YouTube) and/or Amazon DSP.
• Comfort with advanced functions in Excel and/or Google Sheets functions.
• Proactivity, creativity, and enthusiasm; demonstrating you’re eager to roll up your sleeves and be hands on, learn, and grow.
• An exceptional eye for detail.
• Love for working with numbers and uncovering trends.

Benefits

• Healthcare, Dental, and Vision coverage.
• 401k plan, plus matching.
• PTO.
• Paid Company Holidays.
• Parental Leave.

Company Description

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.