[Hiring] Account Manager II @InComm Payments

Role Description

We’re looking for an Account Manager II to join our Retail Team. The role of the Account Manager II is to develop and execute the strategic sales and marketing plans for his named accounts. In this role you will build relationships and develop programs with the objective to optimize revenue and profitability of our retail prepaid programs.

Qualifications

• Responsible for managing a portfolio of merchant accounts
• Experience within managing retail accounts; background in CPG or prepaid/gift card industry is a bonus
• Proven ability to create and implement strategic plans
• Demonstrated ability to grow account revenue through activities such as product expansion, promotional opportunities or program implementations
• Capability to facilitate new product and program launches for assigned accounts effectively within timelines
• Ability to lead projects by collaborating with external and internal stakeholders
• Experience analyzing sales reports, identifying trends, and presenting to stakeholders with objectives
• Comfortable learning new technology/product lines in a highly innovative environment
• Excellent presentation and negotiation skills
• Proficiency in Microsoft Office software with emphasis on an advanced skill level with Excel and PowerPoint
• Experience with and working knowledge of IRIS
• 5-7 years relevant experience in the retail and CPG space
• Superior relationship management skills including ability to engage with executives in strategic conversations
• International Travel required – 20 - 30%. Valid driver’s license
• Must reside in greater Vancouver, BC area
• Must have prior account management experience in dealing directly with enterprise retailers, and experience managing the RFP process
• Education: Candidate must have a bachelor’s degree from an accredited university with a Business Management or Marketing degree, with an MBA being desirable

Requirements

• Account Subject Matter Expert responsible for business planning and execution
• Conduct category business reviews to discuss the state of the business, industry and channel trends, key business drivers, incremental opportunities
• Use fact-based selling to build business plans and develop new lines of business within existing clients
• Proactively identifies opportunities and call out potential risks or threats to the business
• Work in partnership with other internal departments and accounts to launch new products, develop marketing plans and ensure all project timelines and initiatives are achieved
• Coordinates/communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and “team” approach
• Understands InComm technological roadmap and works closely with the accounts’ key decision makers to roll it out, including Category Managers, Buyers, Field Operations, IT/POS teams, Loss Prevention, Billing & Accounting, Procurement, etc.
• Responsible for managing a portfolio of merchant accounts
• Conduct internal/client facing Quarterly Business Reviews and future planning
• Meet InComm’s company and divisional goals for customer retention and growth
• Other tasks and responsibilities as assigned

Benefits

• Life Insurance
• AD&D
• Short Term Disability
• Long Term Disability
• Dental
• Extended Health
• EAP Program
• Travel Insurance
• HSCA Plan
• RRSP