[Hiring] Account Manager, Experiential Marketing @BOVITZ INC

Role Description

The Account Manager, Experiential Marketing leads the day-to-day management of assigned experiential marketing programs for an integrated agency specializing in experiential, social and influencer marketing, creative, and branding. This is a remote position, with travel as needed for key meetings/events. This role is ideal for an experienced experiential account lead who can manage multiple projects at once, lead client communication, oversee scopes, budgets, and timelines, and work with cross-functional teams through the development and delivery of brand activations, pop-ups, events, launches, mobile tours, sponsorship activations, immersive experiences, and integrated campaigns.

A key differentiator for this role is experience and knowledge of the multicultural marketing space (specifically LGBTQ+, Black and Latine communities) and/or experience in HIV and healthcare marketing.

Things You’ll Do

• Driving Client Relationships
  • Supports the Account Supervisor/Director/VP in driving year-over-year revenue growth for key client accounts.
  • Assumes accountability for defined client deliverables, ensuring client needs are met and exceeded.
  • Participates in day-to-day contact with clients (notes, recaps, action items, next steps) and ensures client questions are addressed promptly.
  • Understands clients’ business and business issues to proactively help drive effective solutions.
  • Assists in writing and presentation of proposals for these opportunities including scopes of work and staffing plans.
  • Manages weekly status reports and schedules and maintains lists of action items to ensure smooth and timely delivery of projects and associated deliverables.
  • Ensures that the highest possible quality is delivered in all aspects of client management and program execution.
• Program Delivery
  • Develop strong and effective partnerships with all departments to ensure effective program development and delivery.
  • Take projects from start to finish with minimal direction/supervision.
  • On-site program execution including oversight of set-ups, field staff training, troubleshooting and reporting.
  • Schedule regular team meetings and manage communications between team members, ensuring all deadlines are met.
  • Provide administrative/legal support to account supervisor/director/VP as needed including drafting LOA’s, SOW’s and MSA’s.
  • Lead event planning logistics including event intake, requirements gathering, and documentation (event briefs, day-of guides, staffing plans).
  • Reporting and evaluating research/competitive analysis/program results for clients and senior management.
  • Coordinate freelance resources as needed.
• Budget Management
  • Assisting in developing program budgets adhering to Ion’s operating revenue targets and ensuring revenue of assigned programs is captured and expenses contained.
  • Lead and manage invoicing and billing overview, providing continual updates to account leadership.
  • Reconcile all program costs against budget including analyzing agency manpower hours against budget.
• Creative Management
  • Ensure that the program, production or creative brief is developed to set the stage for strategy/creative development.
  • Collaborate with Strategy and Creative to ensure all creative content and agency solutions address the business need.
  • Participate and lead creative brainstorms to generate ideas for clients.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 4+ years of professional experience in account management, project management, event planning, experiential marketing.
• Proven ability to work independently and manage multiple projects simultaneously.
• Demonstrates solid understanding of agency processes, department functions and workflow.
• Demonstrates knowledge of financials, billing reports, invoicing and overall financial maintenance.
• Ability to collaborate effectively with creative, production, strategy, social, influencer, and senior leadership teams.
• Excellent written, verbal, presentation, and client-management skills.
• Highly organized, calm under pressure, and comfortable managing ambiguity.
• Comfortable using common tools (Google Workspace, Excel/Sheets, Slides; Slack; Asana/Monday/Airtable a plus).

Preferred Qualifications

• Experience at an experiential agency or integrated agency with experiential, social, influencer, creative, and/or branding capabilities.
• Experience supporting RFPs, pitch decks, scopes of work, and program budgets.
• Category experience in consumer brands, entertainment, sports, beauty, fashion, food and beverage, technology, retail, lifestyle, or culture-driven brands.
• Strong vendor, production, venue, partner, or brand-side relationships.

Physical Requirements

This position is primarily performed in a remote office environment. The employee is regularly required to sit for extended periods of time; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and communicate effectively via phone, video conferencing, and written communication. The employee may occasionally need to stand, walk, and lift or move items up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Benefits

• Remote work environment and a corporate hub for collaborating and company fun.
• Medical, Dental and Vision plans (100% employee medical premium paid by the company).
• 401(k) matching.
• Employee stipend to use towards health & wellness, home office, professional development and so much more.
• Paid vacation (two weeks annually).
• A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day.

Company Description

Boombox is Bovitz’s marketing services division, built to help brands create more meaningful human connections and more effective marketing.

• Big Idea ObSessions
• Branding ObSessions
• Experiential marketing and activations
• Social media and influencer marketing
• Brand development
• Website and app development

Our approach combines strategic rigor, creativity, consumer understanding, and behavioral insight to help clients solve meaningful business problems and drive growth. We are a fully remote company with available office space in Los Angeles when needed.