[Hiring] Account Manager, Enterprise Partnerships & Licensing @Veralto Global

Role Description

Reporting to the Senior Global Sales Director, the Account Manager, Enterprise Partnerships serves as the primary post-sale relationship owner for Pantone Color Institute (PCI) and Enterprise Licensing customers. In this role, you'll be responsible for managing client relationships following contract execution, ensuring successful project delivery, and driving customer satisfaction, retention, and long-term account growth.

• Serve as the primary day-to-day contact for enterprise customers following contract execution.
• Build strong relationships with client stakeholders and become a trusted advisor throughout the partnership lifecycle.
• Activate and coordinate Pantone Color Institute consulting engagements, including:
  • Brand partnership campaigns
  • Color strategy initiatives
  • Workshops
  • Palette development
  • Trend forecasting projects
• Partner with organizations across industries to help them maximize the value of their Pantone investments and partnerships.
• Translate client objectives into clear project plans, milestones, timelines, and deliverables while proactively managing risks and expectations.
• Lead customer business reviews and strategic check-ins to ensure customers achieve their objectives and realize measurable value from their engagements.
• Partner with Enterprise Sales Directors to support renewals, strengthen long-term customer relationships, and identify opportunities for growth across existing accounts.
• Manage Custom Color projects and B2B licensing partnerships while collaborating closely with legal, finance, operations, sales, and delivery teams.
• Serve as the central point of coordination across internal and external stakeholders to create a seamless customer experience from project activation through renewal.
• Maintain accurate account plans, forecasts, renewal pipelines, and customer activity within CRM platforms to support proactive account management and business planning.

Qualifications

• 5–8 years of experience in Account Management, Customer Success, Client Services, or another customer-facing role.
• Demonstrated success managing enterprise-level B2B customer relationships.
• Experience coordinating complex projects, deliverables, timelines, and stakeholder communication across multiple functions.
• Experience supporting customer retention, contract renewals, and account growth initiatives.
• Strong communication, organizational, and project management skills.
• Experience utilizing CRM tools to manage customer activity, forecasts, and account plans.

Requirements

• Location: This position is remote in the USA, but candidates from Central or Eastern Time zones are preferred.

Benefits

• Comprehensive package of benefits including paid time off.
• Medical/dental/vision insurance.
• 401(k) to eligible employees.
• Bonus Pay eligibility.