[Hiring] Account Manager @Duolingo

Role Description

Join us to build Duolingo Ads, Duolingo's direct ad business. As our reach continues to grow, we want to elevate Duolingo's free experience by introducing higher-quality ad formats that delight learners and offer strong monetization potential for Duolingo.

We are seeking an Account Manager contractor for a 3 to 6 month (10-20 hours per week) engagement with Duolingo Ads. You'll support assigned advertising campaigns from kickoff through close, and deliver RFP responses and media plans for assigned sales opportunities.

This engagement reports to our Account Management Lead . It's a chance to contribute to an early-stage, fast-growing ads business that reaches hundreds of millions of learners.

Scope of work

• Serve as the day-to-day point of contact for assigned campaigns, from kickoff through close
• Deliver a program timeline and kickoff materials for each assigned campaign
• Coordinate with internal ads teams to launch each assigned campaign on schedule
• Partner with Ad Ops to QA and launch assigned campaigns, and deliver client pacing and performance updates while they're live
• Enter and maintain insertion orders and media plans for assigned campaigns in internal sales systems
• Deliver RFP responses and media plans, including video and native/custom ad formats, for assigned sales opportunities
• Deliver in-campaign optimization and incremental-spend recommendations for each assigned campaign
• Deliver a recap for each assigned campaign at close, covering results, learnings and insights

Qualifications

• 4+ years of experience in account management
• Client-facing background at a tech company, publisher, or agency managing a brand partnerships, creative development or buying
• Track record of cross-team collaboration, partnering with stakeholders to lead projects from kick-off through execution
• Strong project management capabilities, managing high volumes of campaigns with accuracy
• Exceptional communication and presentation skills
• Ability to operate at a high level with a lot of ambiguity in a fast-paced environment
• Built media plans across spend levels, inclusive of video and native/custom ad formats
• Strong understanding of ad tech and mobile app ecosystems
• Understanding of the Duolingo product and the freemium business model
• Experience monitoring and reporting on performance, using data to tell impactful stories
• Proficiency in Google Product Suite, Powerpoint, Excel, Slack and OMS tools (i.e. Boostr)

Company Description

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!