[Hiring] Account Manager @Nucleus Global

Role Description

If you're an experienced medical communications professional with a passion for scientific communications and building trusted client relationships, we'd love to hear from you.

As an Account Manager, you'll play a key role in delivering strategic Publications programs for one or more pharmaceutical clients. You'll serve as a primary client contact, overseeing the successful delivery of scientific communication initiatives while partnering with scientific, editorial, creative, and operational teams to ensure projects are delivered on time, within budget, and to the highest quality standards. You'll also contribute to account growth, operational excellence, and the continued success of our client partnerships.

Here's What You'll Be Doing

• Serve as the primary day-to-day client contact, building trusted relationships and delivering exceptional client service.
• Lead the delivery of Publications projects, including manuscripts, abstracts, posters, congress materials, and other scientific communication deliverables.
• Manage project plans, estimates, budgets, forecasts, reconciliations, and financial tracking, proactively identifying risks and escalating issues where appropriate.
• Partner with scientific, editorial, creative, digital, and operational colleagues to deliver integrated, high-quality scientific communications.
• Support the development and execution of strategic publication plans aligned with client objectives and clinical milestones.
• Ensure deliverables meet applicable industry guidelines, client requirements, and quality standards, including ICMJE and GPP where appropriate.
• Apply best practices and continuously identify opportunities to improve project delivery and operational efficiency.
• Support proposal development, identify opportunities for organic account growth, and contribute to new business activities.
• Mentor and support junior team members, sharing knowledge and encouraging collaborative ways of working.

Qualifications

• Bachelor's degree in life sciences or a related discipline (advanced degree preferred but not required).
• 3+ years' experience in medical communications supporting Publications.
• Experience managing scientific communication deliverables, such as manuscripts, abstracts, posters, congress materials, medical education content, advisory boards, or other Medical Affairs initiatives.
• Strong project management skills with experience managing timelines, budgets, forecasts, and financial processes.
• Confidence building client relationships, anticipating needs, managing expectations, and providing proactive solutions.
• Experience collaborating across scientific, editorial, creative, digital, and operational teams to deliver integrated communication programs.
• Knowledge of publication guidelines, including ICMJE and GPP, and familiarity with publication or project management systems such as Datavision is an advantage.
• A proactive mindset with an interest in supporting account growth, improving ways of working, and mentoring junior colleagues.

Benefits

• Health coverage
• Retirement
• PTO
• Flexible working options
• Friendly and informal working environment with Friday socials
• Regular wellbeing weeks and Town Hall events
• Excellent opportunities for career and personal development
• Opportunities to transfer skills to other offices around the world

Company Description

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.