[Hiring] Account Manager @Client Focus LLC

Role Description

We set appointments for insurance agents to meet with their customers. These meetings are important for both the agents and their customers. They help the agent be able to keep their customers long term, help build rapport between the agent and their clients, and ensure clients are properly protected.

• The problem that these insurance agents are facing is they don’t have the time to set up these meetings with their customers.
• So, they outsource the appointment setting to us.
• We call their customers and book appointments for them, so they can meet and review everything together.
• The bulk of the job is making those calls (200-250 per day) and scheduling appointments.
• It’s a low-pressure, high-impact, friendly call.
• We have scripts to guide you and make it simple.
• You’ll work with a portfolio of agents every month, owning that relationship.
• As you get to know them, their team, and their business, they will begin to think of you like a virtual team member.

Qualifications

• You’re a good person who wants to contribute to a great company culture.
• You feel strongly about our shared purpose and core values.
• You want to grow, develop new abilities, and improve your market value.
• You take ownership of and pride in the results you produce, not the boxes you check.
• You can get your work done without a supervisor constantly checking in on you.
• You’re willing to color outside the lines without always asking for permission.
• You can work in an outbound call center without burning out.
• You have good job longevity.
• You have a quiet workspace without distractions.
• You have a reliable internet connection (5+ Mbps up, 10+ Mbps down).
• Good time management, organizational skills, and the ability to prioritize.

Benefits

• Full-time remote work and equipment is provided.
• Affordable Medical, Dental, Vision and Life Insurance coverage available after 90 days.
• 401K and 401K matching after 6 months to help secure your financial future.
• 70 hours of paid time off accrued per year that can be used for sick days/vacation time.
• Weekends and major holidays off.
• Unlimited access to coaching & training.

Schedule

• Initial 2 week training period: 8 AM – 4:30 PM AZ time.
• 30-minute paid break available daily.
• 1-hour unpaid break available daily.
• 8:00 AM to 4:30 PM AZ Time (6-8 weeks).