[Hiring] Account Manager @Clipboard

Role Description

The Account Manager will be instrumental in helping grow and retain Clipboard's existing markets. Healthcare providers are core to the Clipboard marketplace — the Account Manager is in charge of nurturing and expanding relationships with current users, going deep with those users to understand their needs, and ensuring they're consistently successful on the platform. There's no ceiling to what you can achieve in this role — if you're highly motivated to go above and beyond, a diligent executor, and a strong written/verbal communicator, Clipboard is the place for you to excel.

Responsibilities

• Managing and growing relationships with an existing portfolio of healthcare providers and dental offices
• Clearly articulating the value proposition of the app to current users to drive continued engagement and expansion
• Going deep with healthcare providers and dental offices to uncover their evolving needs, understand their challenges, and find ways to genuinely help them succeed on the platform
• Establishing credibility and rapport with providers, which includes demonstrating a strong understanding of the app
• Being the go-to point of contact for users that need help navigating the app, resolving issues, and getting the most out of the platform
• Helping fill new and urgent shifts in your assigned markets

Qualifications

• Willingness to hustle / lack of fear
• Experience texting, emailing, and talking with English-speaking clients and prospects

Requirements

• Stable high-speed internet connection
• A computer workstation (laptop or desktop)
• Internationally located (not in US, CA, UK, NZ, or AU)
• Availability to work US working hours
• Fluency in English speaking and writing

Benefits

• Do great work that matters for customers who could really use your help
• Competitive pay
• Unlimited PTO
• Fully Remote
• Estimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.