[Hiring] Account Manager @Alpega

Role Description

We’re now hiring an Account Manager, a high-impact role responsible for owning, growing, and strengthening our accounts across Europe. This is a remote role that can be based in the regional markets where our customers are based (DACH). You will travel to visit our clients.

This role combines tactical thinking, commercial acumen, and executive-level relationship management. You will be responsible for developing and executing tailored account strategies that maximize customer value, deepen long-term partnerships, and drive revenue growth across complex logistics organizations.

• Account Ownership, Growth, Account Planning & Management
  • Own and manage a portfolio of regional customers across one or more European markets
  • Develop a solid understanding of each customer’s business, logistics setup, and growth objectives
  • Drive account growth through proactive upselling, cross-selling, and contract renewals
  • Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs
  • Maintain strong customer satisfaction and retention through consistent engagement and follow-up
  • Proactively manage risks related to churn, adoption, or commercial changes
• Relationship Management & Commercial Execution
  • Act as the primary trusted advisor for senior and C-level stakeholders within each account
  • Lead the full commercial cycle, from opportunity identification to value articulation, proposal development, negotiations, and closed-won
  • Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions
  • Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning
  • Ensure accurate forecasting and pipeline management for your account portfolio
• Cross-Functional Collaboration
  • Collaborate with Product and Pre-Sales to shape solution fit
  • Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions
  • Act as the voice of the customer to internal teams, informing product improvements, service enhancements, and long-term strategic planning
• Performance, Reporting & Continuous Improvement
  • Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success
  • Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward
  • Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth

Qualifications

• Local language skills of assigned region (e.g German - C2 level and fluent in English, as is our internal business language)
• Willingness to travel and meet clients on site (DACH)
• Additional EU languages are an advantage
• Good understanding of logistics and supply chain processes
• Demonstrated success in B2B SaaS enterprise sales or account management
• Proven ability to build and nurture long-lasting relationships
• Confident operating in dynamic, fast-changing environments
• Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results

Benefits

• A culture built on transparency, excellence, and personal development, where your wellbeing and growth truly matter
• Competitive Salary Package
• A flexible and remote working model
• A chance to shape the future of sustainable transportation by supporting customers across Europe
• Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business
• The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform