[Hiring] Account Manager @Sprinto

Role Description

Sprinto is building the next phase of its outbound sales engine and this isn't a traditional SDR role. You'll own a Target Account List of US-based mid-market and enterprise companies and run the full outbound motion to get the right GRC buyers in front of our Account Executives. Your mission is simple:

• Map the accounts
• Find the right people
• Start meaningful conversations
• Consistently create pipeline that turns into revenue

You'll partner closely with an Account Executive carrying a $400K–$600K quota, working on enterprise deals averaging $30K–$60K ACV. You won't just hand over leads—you'll stay close to the deals you create, gaining first-hand exposure to how complex enterprise sales are won.

If you're looking for a role that teaches you how to think like an enterprise seller and not just book meetings, this is where that journey begins.

Where you'll leave your mark?

• Own a high-volume Launch portfolio—renewals, upsells, and day-to-day relationships across a large book of startup and early-stage SMB accounts, prioritizing by risk and value rather than treating every account the same way.
• Run the renewal pipeline end to end—track renewals well ahead of expiry, forecast accurately, and close on time; a slow renewal is the fastest way to lose a low-touch account.
• Negotiate commercial terms with confidence—pricing, discounts, and contract length, knowing when to hold firm and when to flex, especially on multi-year commitments.
• Spot and close expansion opportunities—accounts ready to add frameworks (SOC 2 to ISO 27001, GDPR, HIPAA) or upgrade plans, pitched naturally within renewal conversations.
• Get ahead of payment and billing risk—step in early on failed payments or lapsed billing before it turns into churn, one of the biggest causes of loss in this segment.
• Work the system, not just the relationship—use CRM workflows, templates, and playbooks to manage volume efficiently, keeping renewal stage, risk flags, and outcomes logged in real time.
• Partner cross-functionally with Customer Success, Sales, Finance, and the audit team to unblock renewals, resolve billing disputes, and report regularly on portfolio health.

Qualifications

• 2–4 years in account management, customer success, renewals, or sales, ideally in SaaS—experience in security, compliance, or GRC software is a plus, not a requirement.
• A confident, direct negotiator—comfortable discussing price and terms without getting defensive or over-discounting.
• Strong organisational discipline—able to juggle a large number of accounts at different stages without letting things slip, working off dashboards and structured playbooks rather than ad hoc outreach.
• A clear, concise communicator, written and verbal—this is fast, high-volume outreach, not long relationship-building calls.
• Analytical enough to read account data—usage, payment status, renewal date—and decide what to prioritise each day.
• Resilient and proactive—comfortable with pushback, price objections, and the occasional lost account, and flags risk before it shows up in a report.
• Curious about compliance and security—or willing to get up to speed quickly on SOC 2 and ISO 27001 to be a credible main point of contact for lean teams without their own compliance staff.

Benefits

• Work wherever you are: We are 100% remote, so you get to choose if you want to work from home, a cafe, the hills, or the beach.
• Co-working, on the house: If co-working is your jam, we offer a generous annual allowance.
• We care about your learning: We are invested in seeing you grow and commit USD 1,000 annually to help you level up your skills.
• We count your spark, not your leaves: Unlimited leave so you can reset when you need to.
• Your Safety Net, Woven In: Health insurance with coverage up to INR 10 lakh for you and your family, accident protection of an additional INR 10 lakh, and life insurance worth 3x your annual salary.
• Workspace setup of your dreams: We chip in INR 35,000 to help you build a setup that works for you.

Inclusion & Diversity

At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.

We're proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.