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Implementation Engineer @Dexcarehealth

Software Development

Salary -	Remote Location 🇺🇸 USA Only
Job Type Full-time	Posted 5d ago

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[Hiring] Implementation Engineer @Dexcarehealth

Jan 10, 2025 - Dexcarehealth is hiring a remote Implementation Engineer. 📍Location: USA.

Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Born within Providence, DexCare addresses tech gaps by aligning supply and demand, recently securing a $75 million Series C funding round led by ICONIQ Growth, alongside partners like MGB, Kaiser Permanente Ventures, and others, to modernize healthcare infrastructures for an inclusive ecosystem. 

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimize capacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.

For more information, visit www.dexcare.com or follow us on LinkedIn.

DexCare is looking for an Implementation Engineer to perform technical implementation activities following a customer sale. The primary responsibility of this role is to configure the core services of the DexCare solution. This role collaborates with clients, project management, sales, product, engineering, and technical support resources to ensure implemented projects accurately address customer needs and are appropriately supported by key stakeholders.

What You'll Do

Identifies client’s core service requirements on assigned implementation projects

Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements

Identify opportunities to improve processes and efficiency. Author scripts or perform other build to implement the improvements

Provides technical input and recommendations to client and DexCare teams to achieve client’s desired outcomes

Provide demonstrations of the solution as needed during the implementation cycle

Coordinates closely with the internal engineering and other technical teams as necessary

Provides coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills

Identifies and implements process improvement within the technical and implementation teams

What You'll Bring

BA/BS degree in Computer Science, Engineering, Mathematics, or related fields (or equivalent experience) plus at least 1-5 years of experience in an implementation engineering role

Proficient analytic, problem solving, and leadership skills required, including a thorough understanding of how to interpret customer business needs, and translate them into technology

Effective communicator and collaborator across internal and external teams

Proficient understanding of Python and SQL programming

Experience with relational databases (SQL Server and/or Oracle)

Experience with Atlassian Product Suite and other project management systems (Confluence, SmartSheet, SalesForce, etc.)

Experience working with Cloud Platform Services, such as MSFT Azure or Amazon AWS, with working knowledge of APIs to interface third parties

Preferred Experience

Basic understanding of HTML, Javascript, Typescript, and CSS concepts and techniques

Technical understanding of Electronic Medical Record (EMR) systems such as Epic, Cerner, Athena, etc.

Experience with DataDog and Splunk monitoring tools

DexCare is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.

About The Company

Dexcarehealth

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🇺🇸	Be aware of the location restriction for this remote position: USA Only
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

🙈 Does this job need an edit?

Back to Remote jobs > Software Development

Implementation Engineer @Dexcarehealth

Software Development

Salary -	Remote Location 🇺🇸 USA Only
Job Type Full-time	Posted 5d ago

🙈 Does this job need an edit?

Apply for this position Unlock 35,247 Remote Jobs

️

🇺🇸	Be aware of the location restriction for this remote position: USA Only
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Apply for this position Unlock 35,247 Remote Jobs