[Hiring] Sales Operation Analyst @Reliance Health

Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most.

We are currently seeking a dynamic sales operation analyst to effectively support the sales team and achieve the desired outcomes, the associates should possess a combination of technical skills, analytical abilities, and interpersonal competencies.

Key Responsibilities:

Sales Pitch Evaluation and Coaching:

- Evaluate sales pitches and provide constructive feedback to improve effectiveness

- Conduct coaching sessions and training workshops to enhance sales skills and techniques

CRM Maintenance and Data Hygiene:

- Ensure the accuracy and completeness of data in the CRM system

- Monitor and maintain CRM hygiene by regularly updating records and removing duplicates

Performance Reporting:

- Generate regular performance reports and dashboards to track key sales metrics and KPIs

- Analyze sales data to identify trends, areas for improvement, and opportunities for growth

Insight Generation:

- Share insights and recommendations with their manager based on data analysis and sales team interactions

- Collaborate with the sales team to implement improvements and track their impact

Continuous Improvement:

- Stay updated with industry trends, sales techniques, and CRM best practices

- Continuously seek opportunities to improve processes, tools, and the overall effectiveness of the sales operations function

Requirements

• 1-3 years of experience in sales operations, sales support, sales, customer success roles 

• Proficiency with CRM systems (e.g., Zoho, Salesforce, HubSpot) and sales tools. 

• Strong analytical, organizational, and communication skills. 

Benefits

• A fantastic working environment that’s fully remote or based out of our offices in Nigeria.
• Premium health insurance package.

• Collaborative and inclusive work environment. 

• Professional development, mentoring and growth opportunities.
• Unlimited Leave Days: Take the time you need to recharge and rejuvenate. 
• Learning & Development Benefit: We provide an allowance to support your ongoing professional growth and skill enhancement.