Salary
|
Remote
Location
🇺🇸
USA Only
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Job Type
Full-time
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Posted
1mth ago
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Aug 14, 2024 - SafeSend is hiring a remote Director of Account Management. 💸 Salary: competitive compensation and benefits package. 📍Location: USA.
About SafeSend
At SafeSend, we are automating the tax and accounting profession with innovative, emerging technologies. We help accounting firms and tax practitioners work more efficiently and better serve their clients. We are driven by our vision and are always on the lookout for talented, team-oriented people who want to help us continue to push forward. Join us and work in an exciting environment, with some of the brightest and most creative people in technology!
Opportunity Overview
The Director of Account Management plays a key role in driving growth in customer product usage and customer retention. Reporting to our Vice President of Customer Success, the Director of Account Management leads a dynamic, high-performing customer success team responsible for customer retention and driving usage expansion. The Director is responsible for training, coaching, developing, and retaining top account management talent in the industry. We are looking for a high-energy candidate eager to be part of a growing Customer Success organization with a dynamic and supportive culture.
The primary focus of this position will be on managing the day-to-day operations of Customer Success Account Management segmentation, including supporting individual representatives through coaching, collaborating on deal strategy and pipeline management, improving forecasting accuracy, and tracking their progress toward monthly and annual goals. The Director of Account Management will also be vital in guiding the team to adopt and maximize our sales engagement tools to assist in their outreach. Furthermore, as part of our culture, we place a strong emphasis on professional development, and this role will be a crucial part of our efforts in that area.
If you have experience in the technology/SAAS industry, a solid track record of effective leadership and success in maximizing the performance of outbound sales teams, and a passion for bringing out the best in your team, read on!
Responsibilities – What You’ll Get to Do:
Expectations – What We Need from You:
Qualifications / Skills
Why join SafeSend?
We love serving our customers, making technology tools that help people, and being part of a vibrant organization that is team-oriented. These characteristics are part of the reason our flagship solution, SafeSend Returns® is a multi-year technology innovation award winner. We deliver on our promise to offer best-in-class software design and customer service.
We offer a competitive compensation and benefits package including profit sharing, company-paid health benefits, and 401(k) plan with company matching. We provide an environment that encourages a healthy lifestyle promoting work/life balance and overall employee well-being. We also offer paid vacation time off, sick leave and holidays.
SafeSend is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law.
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🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
1mth ago
|
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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