[Hiring] QA Lead @Entain

About Entain Australia & New Zealand:  

It’s your game. Our mission is to revolutionise the world of sports and gaming venue entertainment. We’re the home of the best gaming and tech talent, with a passion for pushing the boundaries and creating unforgettable experiences. 

We have a host of leading brands under the Entain umbrella – our customers can experience the best of sports betting and entertainment with Ladbrokes Australia and neds, where together they provide thrilling avenues for sports enthusiasts and racing aficionados alike. Through Entain Venues, our venue partners offer non-stop entertainment through our line-up of brands from the Australian Poker League and SportsPick to the challenges of InnQUIZitive and many more.  

We're also proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's horse racing, greyhounds, or a variety of thrilling sports. 

Across Entain ANZ we are committed to providing a safe and healthy working environment for all colleagues and are committed to reducing accidents/injuries, improving employee health and well-being. We all take responsibility for this by interweaving health, safety and wellbeing into our everyday work life and speaking up or sharing when there are issues, suggestions or improvements.  

Our Culture:  

We show up through our four key principles that are embedded across the business from our goals, to how we recognise one another and support our growing and ever-changing business to continue to align to creating moments that matter for our customers and our people here at Entain. 

• We are the Sum of all Parts 

• Perform with Drive & Humility 

• Be Customer Obsessed 

• Leadership at all Levels 

The Why: 

The QA Lead is responsible for leading the quality assurance team in testing and ensuring the reliability, performance, and security of software applications. This role involves designing test strategies, managing QA resources, implementing best practices, and working closely with development and product teams to maintain high-quality standards.

In this exciting role, you will have the chance to empower a high-performing QA team, mastering testing, automation, and defect management and setting new standards for quality excellence. You will have the opportunity to embed seamless, end-to-end quality at every phase of the software development lifecycle.

Taking ownership of our ‘shift-left’ approach to QA process, as the QA Lead, you will integrate with our engineering teams and pods to consider and embed quality early in the process, tackling issues before they escalate and building robust software from the start.

The What and How:  

Mentoring and Shift-left

• Bring your fresh, hands-on skills and approach to leading a QA function moving through considerable change.
• Management of multiple stakeholders; QA engineers are distributed across seven different teams across the business. Each with their own unique projects, needs and challenges. 
• Support and lead the QA Process across the business, develop and drive the adoption of strategies and best practice.  

QA Mastery and Automation

• Develop, implement, and maintain comprehensive test plans, test cases, and test scripts for functional, performance, and regression testing. 
• Collaborate with cross-functional teams, including development, product management, and DevOps, to integrate quality at all stages of the software development lifecycle. 
• Establish and enforce QA best practices, standards, and processes within the team. 
• Monitor software development processes to ensure adherence to company and industry quality standards. 
• Conduct root cause analysis of defects and provide recommendations for process improvements. 

Leadership

• To ensure that service delivery is achieved, effectively lead people management initiatives for the team through honest and constructive performance and development conversations, and regular team meetings that engage the team and provide the context they need to succeed.
• Role model and ensure your team's work and behaviours are consistently aligned to our organisational goals and principles, through ensuring that direct reports deliver great outcomes through having individual goals and the development, support and opportunity to achieve these.

Your Skills and Experience: 

• Previous experience mentoring Quality Engineers in the desire to shift-left alongside developers.
• Ability to work with a range of senior stakeholders and achieve buy-in for QA processes and changes.
• Strong demonstrated experience in software quality assurance, with demonstrated experience in a leadership role. 
• Strong experience with manual and automated testing methodologies. 
• Knowledge of test automation tools (e.g., Playwright, XCUITest (iOS), Espresso (Android)) and scripting languages (e.g., Python, Java, JavaScript) is advantageous; but not ideal.
• Knowledge of CI/CD tools such as GitLab.
• Experience with performance and security testing tools (e.g., JMeter, OWASP) is a plus. 
• Familiarity with Agile methodologies, including Scrum and Kanban. 
• Strong analytical and problem-solving skills, with a keen attention to detail. 
• Excellent communication and leadership abilities. 

What We Offer  

• A role where you can take ownership of quality and influence testing strategy at a high level.  
• A collaborative, fast-paced environment with cutting-edge technologies.  
• Opportunities to mentor junior QAs and drive continuous improvements.  
• Competitive salary, benefits, and career growth opportunities.  

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you in expressing your views and making a positive difference. 

For more information, please reach out to us at careers@entaingroup.com.au or hit apply now.

Benefits

Entain Lifestyle...

• Embrace your need for a work-life balance through our 9-day fortnight.
• Celebrate the joy of starting a family with 12 weeks of paid parental leave.
• Indulge in a range of wellness benefits through our wellness calendar, including heavily subsidised gym memberships and other paid-for services.
• Enjoy the convenience of a free onsite barista and a fully stocked fridge and pantry, ensuring breakfast and lunch are taken care of.
• Company-wide events designed to honour and celebrate the outstanding achievements of our exceptional team.
• We LOVE Entertainment, and Racing and Sports are at the heart of everything we do. So, it only makes sense that we provide access to staff giveaways to sporting and racing events.

At Entain Australia & New Zealand, the customer is the center of everything we do. Through our global scale and flagship brands, we leverage our technology and data insights to create products and experiences which bring moments of excitement into people’s lives.

To do this, we invest in the best talent to deliver our ambitions. Our vision is to be the world leader in sports wagering, gaming, and venue entertainment. By creating exciting and trusted experiences for our customers, we are revolutionising the wagering and entertainment space as we go.

We’re experts in putting the customer first, with a firm commitment to ensure safer gambling and moments of excitement flow from our market-leading approach to responsibility.