[Hiring] Design Quality Engineer @Glorious

Key Responsibilities

• Conduct audits, identify quality issues, and implement corrective actions to ensure compliance with industry standards and company policies.
• Analyze quality data, provide actionable insights, and collaborate with cross-functional teams to drive design improvements, quality enhancements, and operational efficiencies.
• Develop and execute validation protocols, testing plans, and quality assurance processes to ensure outsourced products meet quality standards and specifications.
• Ensure thorough documentation, validation, and compliance with regulatory requirements, maintaining detailed records for traceability and reporting.
• Foster strong relationships with suppliers and manufacturers, providing guidance on quality expectations and conducting training sessions.
• Lead and participate in continuous improvement projects to optimize product design and manufacturing processes.
• Drive communication and collaboration between internal teams, CMs, and suppliers to ensure transparent updates, identify potential risks, and implement mitigation strategies.
• Oversee the quality of the product development, prototyping, NPI builds and provide regular updates.
• Investigate and optimize product development, conducting onsite meetings, troubleshooting, and budget/BOM reviews as needed.

Quality Assurance and Compliance

• Ensure product material compliance and certification (e.g., ROHS, REACH, Prop65, FCC, CE, KCC) and timely report releases.
• Collaborate with TPM to conduct NPI builds sample inspections; partner with CMs for product reliability tests.
• Work with third party labs to track material compliance and certification regulation changes, training CMs as needed.
• Define and implement ongoing reliability tests (ORT) and train QC or third party inspection teams for mass production product inspections.

• Collaborate with TPM to handle project handovers and training and to resolve top issues during MP ramp-up.
• Provide regular updates on work via project management tools and drive communication between internal teams, CMs, and suppliers.

Requirements

Location & Language

• Located and authorized to work in China.
• Residency within or local to Dongguan or Shenzhen.
• Professional fluency in English and Mandarin.

Professional Experience

• 5+ years of experience in quality validation, preferably in a manufacturing or product development environment in consumer electronics.
• Previous experience in leading quality assurance projects, developing validation protocols, and testing plans.

Education & Training

• Bachelor's degree in Engineering or related field.
• Certification in Six Sigma or Quality Engineering is highly desirable.

Job Knowledge

• Strong understanding of plastic and metal tooling design, injection molding, and surface treatments.
• Familiarity with mechanical engineering, electrical hardware engineering, and plastic part manufacturing methods (e.g., keyboards, headphones, Bluetooth, noise cancellation).
• Knowledge of regulatory agency requirements for electronic products (e.g., CE, FCC, ISO 9001, ISO 13485).
• Proficiency in statistical analysis and quality improvement methodologies (e.g., Six Sigma, Lean, TQM).

Skills & Abilities

• Strong analytical and problem-solving skills with the ability to tackle complex quality challenges effectively and efficiently; ability to develop effective solutions; 
• Exceptional attention to detail and a systematic approach to ensuring product quality throughout the design and production processes.
• Strong  communication and interpersonal skills, with the ability to collaborate with suppliers, engineers, and management; adept at conveying technical information to technical and non-technical stakeholders.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment and adapt to changing requirements and deadlines.
• Demonstrated alignment with Glorious’ core values: taking ownership, working collaboratively, showing respect, being curious, and acting both quickly and decisively.

Other

• Access to a reliable high-speed internet connection.
• The ability to attend internal meetings or take calls during US business hours.
• Ability to travel regularly to manufacturers, with visits to Vietnam, Thailand, and Malaysia as needed.
• Excellent project management, organizational, and time management skills
• Excellent verbal and written communication skills
• Demonstrated experience with project management software like Asana
• The ability to work independently without direct supervision for long periods of time

Benefits

• Remote-first environment
• Benefits and Bonus eligibility
• Paid time off and paid holidays
• Employee discount on Glorious purchases

About Glorious

Based in Dallas, TX, United States, Glorious has grown through the support of a community of gaming enthusiasts and professionals. Every new member of our team has a direct impact on shaping our future.

Glorious offers the chance to work within an environment where you will have the freedom and flexibility to take the reins on your career. We invite you to become part of an amazing team dedicated to pushing the boundaries of possibility and shifting the PC gaming industry's status quo.

Learn more at https://www.gloriousgaming.com/

*We are a lean team, unable to respond to all emails and LinkedIn messages; not accepting agencies or agency submissions.

Glorious is a lifestyle gaming hardware company, built by passionate enthusiasts on a mission to change the status quo of an industry that we think is in dire need of a shake-up. We want to help enthusiast and professional gamers ascend their ‘battlestation' with the best quality gear possible and reasonable prices.