Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
1mth ago
|
Aug 03, 2024 - Five9 is hiring a remote Senior Product Manager, Conversational AI. 💸 Salary: $111,800 - $216,100 usd. 📍Location: USA.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a Senior Product Manager to join our growing Intelligent Virtual Agents (IVA) product management team, and to spearhead our AI innovations, focusing on enhancing self-service automation experiences. This role is pivotal in shaping the strategy and execution of our AI products, positioning Five9 as a leader in leveraging AI for transformative customer experiences.
Five9 is in search of a dynamic and highly skilled individual, possessing an exceptional blend of interpersonal and technical competencies. The ideal candidate will showcase proven expertise in AI-powered conversational self-service solutions, will demonstrate a deep understanding of the technology and competitive landscape. Proven familiarity with AI concepts, including NLU, and ML, LLM and RAG (retrieval augmented generation) is crucial as well as data reporting and analytics.
Location:
This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations. For candidates who reside within 50 miles of our San Francisco or San Ramon locations, this role will be Hybrid.
Key Responsibilities:
Requirements:
#LI-CM1 #LI-Remote
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Salary
|
Remote
Location
🇺🇸
USA Only
|
Job Type
Full-time
|
Posted
1mth ago
|
Interview prep with FAANG+ mentors for $300K+ Product roles at top companies. Join free webinar. | |
🇺🇸 | Be aware of the location restriction for this remote position: USA Only |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
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