[Hiring] Head of Product - UK Cards @Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 500 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs

• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering.

Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending needs sustainably. We are looking for an exceptional product leader to help us scale the product exponentially.

You will report directly to our CPTO and partner with our Cards MD to: co-lead a cross-functional team of Product Managers & Engineers, define the product vision, set quarterly OKRs, and drive execution against the roadmap.

The role will cover all aspects of credit card product management, including:

• Acquiring customers in an efficient and differentiated way

• Improving our underwriting and fraud prevention capabilities to support best-in-class credit decisions

• Building tools and leveraging AI to maximise efficiency for our Operations teams

• Helping our customers build good repayment habits and supporting them when times get tough

• Shaping Mobile App experience to drive activation, spend, and engagement

• Scaling our in-house technology platform to support the rapidly growing customer base

We have some of the best engineers in the industry and we need you to help us showcase their talent to the world.

• Drive the Product Vision & Roadmap

  Develop and articulate a clear, compelling product strategy & roadmap for our credit card product and motivate a large multi-disciplinary team to deliver against strategic goals. You will partner with Credit, Operations, Growth, Data Science, Legal, Compliance, and other Product teams to drive cross-functional alignment and move projects forward.

• Build & Mentor High-Performing Teams

  Lead a team of high-calibre Product Managers, each leading their own Engineering pods and owning elements of the product. Inspire and build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions. Consistently provide clear, actionable feedback that empowers your team to grow and exceed expectations.

• Drive Data-Backed Decisions

  Utilise your exceptional numerical and analytical skills - leveraging analytical tools where needed (SQL/Python/Superset) - to measure the impact of new features, champion the use of A/B and multivariate experimentation and translate complex data sets into actionable insights. You understand the value of using both qualitative and quantitative data to inform strategic investments and prioritise the backlog. You will champion the integration of AI into both product strategy and the day-to-day operations of the team. 

• Outcome Focus

  You are relentlessly outcome-focused and have strong commercial acumen - setting clear, measurable goals and driving initiatives that deliver tangible impact for customers. You expertly navigate complex trade-offs, balancing short-term wins with sustainable growth. You’re able to make tough decisions - especially when faced with high ambiguity. You own these decisions but also course correct when needed. You don’t have a massive ego and you are happy to listen and change your mind when presented with a good argument.

• Lead by Example

  You are a hands-on leader - never shying away from the trenches. You actively roll up your sleeves and immerse yourself in the intricate details, working side by side with your team to tackle complex challenges head-on. You are happy to take on responsibility for implementation and design decisions and enjoy a healthy dose of pressure. A willingness to investigate and solve even the smallest of customer problems is a must.

• 8+ years of experience in a Strategy, Product, or Analytics role

• 3+ years of experience in consumer lending, ideally credit cards

• 3+ years of experience leading a high-performing team
  

• A quick introduction call with someone from the Talent Team

• A take-home exercise designed to showcase your analytical and strategic thinking (with a debrief via video)

• Final round interviews with our CPTO, Cards MD, and key Product and Engineering leads

• The opportunity to scale up one of the world’s most successful fintech companies.

• Best-in-class compensation, including equity.

• You can work from home every Monday and Friday if you wish - on the other days, we all come together IRL to be together, build and exchange ideas.

• Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.

• We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

• We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

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