[Hiring] HR Operations Coordinator @TRM Labs

We are seeking a highly organized and proactive HR Operations Specialist to join our People team. Our HR Operations team is looking for an enthusiastic and detail-oriented HR Operations Coordinator to handle essential day-to-day tasks and ensure our employees feel supported and valued.

The impact you will have:

• You are highly organized and are able to juggle all your responsibilities through ruthless prioritization
• Service-oriented. You find satisfaction in supporting employees and being highly responsive
• You are creative and enjoy thinking of ways to provide an exceptional employee experience
• You are a team player and you enjoy working closely with your team and learning from your colleagues on a daily basis
• Facilitate employee engagement by sending gifts, cards, and recognition tokens.
• Provide hands-on support to employees throughout their HR journey, ensuring a seamless experience.
• Respond to employee inquiries and escalate issues as needed.

What we’re looking for:

• HR Expertise: 1–2 years of experience in HR, administration, or a similar support role.
• Tech-Savvy: Experience with HRIS systems (e.g., Rippling, Deel, Workday) and GSuite (Gmail, Calendar, Google sheets.
• Strong communicator: Strong communication skills and a customer-service mindset.
• Passion for creating a positive employee experience.
• Startup Mindset: Comfortable working in a dynamic, fast-paced environment and adapting to changing priorities.
• Team Player: Collaborative approach with excellent interpersonal and communication skills to partner with employees across the company.

About the Team:

Our HR Operations team is a blend of junior and senior professionals spread across the US and Serbia. This mix of experience and perspectives fosters collaboration and learning, making it a dynamic and enriching environment to work in.

We value communication and alignment, which is why we prioritize structured collaboration. The team connects through daily standups to ensure everyone is on the same page, bi-weekly meetings with the broader People team, and monthly alignment sessions involving HR and Talent. Between meetings, we rely on thorough documentation, Slack, and email to keep things moving efficiently and transparently.

Our culture is incredibly supportive and welcoming. We pride ourselves on being curious, ready to help, and warm, creating a space where every team member can thrive. This is a great team for anyone who values collaboration, kindness, and continuous growth.

To complement this team, we look for individuals with strong communication skills, adaptability, attention to detail, and a proactive approach to problem-solving. Empathy and a team-first attitude are key traits that ensure smooth collaboration and contribute to our inclusive and encouraging environment.

• As a globally distributed team, members may observe different timezones. However, most of the team will overlap between the hours of 7am-12pm PST Monday-Friday for meetings and collaboration.
• All team members, regardless of location must have at least 4 hour overlap with PST business hours.
• About 2 - 3 times a year it so happens we are all out on the same day for a holiday! At that time we designate 1 person to be ‘on-call’ and monitor Slack and email just in case of an HR emergency that needs to be adressed same day. We all rotate so everyone can expect to be on call about once a year.

Learn about TRM Speed in this position:

• Employee inquiry tickets are resolved within hours
• Basic reports compiled same day
• All new hire paperwork drafted and sent out same day
• Employee appreciation gifts sent within the hour of being requested
• New hires' emails responded to within the hour